JANAM XG4 Series Rugged Mobile Computer
Congratulations on your purchase of the JANAM XG4 Series Rugged Mobile Computer, a robust solution for industrial and retail environments.
Quick Start Guide
Copyright 2019 Janam Technologies LLC. All rights reserved. XT40 Series, Janam, and the Janam logo are trademarks of Janam Technologies LLC. Other product and brand names may be trademarks or registered trademarks of their respective owners.
Important: Please read the End User License Agreement for your JANAM XG4 Series Rugged Mobile Computer before using the device or the accompanying software program(s). Using the device or any part of the software indicates that you accept the terms of the End User License Agreement.
Content and Additional Resources
To help you get started with your JANAM XG4 Series Rugged Mobile Computer, this guide features hardware overview, battery installation, and other essential instructions. For guidance on a similar device, see the JANAM XM75 Series Mobile Computer Instruction Manual
- Hardware Overview
- Getting Started
- Install the Battery
- Charge the Battery
- Remove the Battery
- Access Card Slot
- Battery Warning
Contents of this guide are subject to change. For software updates and information, visit www.janam.com
- Front Indicator LED Light (Power, Notification)
- Scan Indicator LED Light
- Touch Screen
- Scan Trigger Keys
- Keypad
- Microphone
- I/O Connector
USB-C Port with Cap
Hardware Overview
- Scanner & Camera Window
- Speaker
- Gun-Trigger Key
- Gun Handle
- Li-ion Battery
- Right Battery Lock
- Scan Trigger Key
- Power Key
Getting Started
Installing the Battery
- To access the battery compartment of your JANAM XG4 Series Rugged Mobile Computer, remove the hand strap by pulling down the plastic clip located on the bottom of the XT40.
- Move both tabs on the battery cover to the “unlock” position and pull the cover away from the device.
- Position the battery so that the text “Insert this direction.” is on the left side and snap it into place.
- Replace the battery cover by positioning the bottom prongs first and snapping the cover into place.
- Move both tabs on the battery cover to the “lock” position.
Charging the Battery
Important Note: The main battery charges the backup battery in the XT40 Series device. When discharged, the backup battery requires approximately. 1.5 hours to recharge.
- Connect the AC/DC adapter to the XT40 Series.
- Plug in the AC/DC adapter. Use only easily accessible wall sockets that are easily reached with the length of the supplied power cable.
To charge the battery using a Cradle Kit
- Connect the power supply to the cradle.
- Plug in the power supply. Use only easily accessible wall sockets that are easily reached with the length of the supplied power cable.
- Place the device in the cradle. The LED on the device will illuminate to confirm the connection.
- The battery is fully charged in approximately 2.5 hours.
- To charge a battery in the spare battery well, insert the battery into the well top down (connectors on the battery should face downward and to the back of the cradle) and gently press down.
- The LED light on the cradle will illuminate to confirm the connection.
Backup Battery
- Navigate to the Home Screen -> App drawer -> Settings -> Battery.
- Select “the Backup Battery Charge” option.
Accessing SIM Card & MICRO SD Card
- Remove the back cover.
- Remove the battery from the XT40.
- MicroSD card slots and SIM slots are now accessible. Insert the MicroSD or SIM with gold-colored contacts facing downward.
- Replace the battery.
- Replace the battery cover.
Battery Warning
Use only Janam XT40 Series batteries and recharge batteries using only Janam-approved charging accessories for your JANAM XG4 Series Rugged Mobile Computer. Observe the following guidelines for safe use of Li-Ion batteries:
- Do not expose the battery to excessive heat or cold. Do not short-circuit. Do not incinerate.
- To avoid the risk of burn or damage to your battery, do not allow a metal object to touch battery contacts.
- Do not disassemble the battery. There are no user-serviceable parts inside.
- If battery leakage is observed, avoid any contact with the affected area and properly dispose of the battery.
- If you come in contact with battery leakage, rinse the exposed area with soap and water. If it contacts the eye, rinse the eye with water for 15 minutes and seek medical attention.
- Dispose of used batteries promptly. Keep away from children. Do not disassemble or dispose of it.
- When discarding a battery, contact your local waste disposal provider to understand local restrictions for the disposal or recycling of batteries.
BATTERY CHARGER SAFETY GUIDELINES.
When charging the battery of your JANAM XG4 Series Rugged Mobile Computer, follow these safety precautions:
- Do not use the equipment in or near areas in which sparks are likely or possible.
- Do not let the equipment’s metal contacts and electrical sockets come in contact with metal objects.
- For indoor use only. Do not expose the equipment to rain or any liquids.
- Do not use or store the equipment in direct sunlight or in areas that are prone to getting hot, such as in a parked vehicle, near a heat duct, or close to other heat sources.
- Keep the equipment’s metal contacts and electrical sockets free from debris that could obstruct charging or cause a short circuit.
Body-Worn Operation
This device was tested for typical body-worn operations. To comply with RF exposure requirements, a minimum separation distance of 1.0 cm must be maintained between the user’s body and the handset, including the antenna.
Third-party belt clips, holsters, and similar accessories used by this device should not contain any metallic components. Body-worn accessories that do not meet these requirements may not comply with RF exposure requirements and should be avoided. Use only the supplied or an approved antenna.
FCC Rules
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Consult the dealer or an experienced radio/TV technician for help.
- End-users and installers must be provided with antenna installation instructions, and consider removing the no-collocation statement. This device complies with Part 15 of the FCC Rules.
- This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s). This device may not cause interference.
Customer Service
- Address: ANAM TECHNOLOGIES 999 S. OYSTER BAY RD. BETHPAGE, NY 11714
- Phone: +1.877.JANAM.. 99 (+1.877.526.2699)
- Local: +1.516.677.9500
- Fax: +1.516.320.8031
- Email: inquiries@janam.com
Contact Technical Support
- NA: +1.866.915.5311
- EMEA: +44.1202.946945
- Email: janamcare@janam.com
FAQs
Q: What is the JANAM XG4 Series Rugged Mobile Computer?
The JANAM XG4 is a robust, high-performance mobile computer intended for use in manufacturing, retail, logistics, and warehousing. It combines wireless connection, sophisticated barcode scanning, and a robust architecture for dependable operation in challenging conditions.
Q: What operating system does the XG4 use?
An enterprise-grade version of Android, optimised for security, reliability, and interoperability with a variety of business and data collection applications, powers the XG4.
Q: What types of barcode scanning does the XG4 support?
The XG4’s integrated high-performance imager allows for both 1D and 2D barcode scanning. Even in low light or heavy glare, it can read barcodes on digital screens, paper labels, and product packaging.
Q: How long does the battery last?
Display brightness, connection, and usage habits all affect battery life. The XG4 offers a complete work shift (8–12 hours) when used normally.
Q: Can the XG4 connect to Wi-Fi and Bluetooth devices?
Indeed. The XG4 can couple with printers, headphones, and other peripherals via Bluetooth and dual-band Wi-Fi for dependable indoor connectivity. For mobile data access, some versions additionally have LTE connectivity.
Q: What should I do if the device freezes or becomes unresponsive?
Holding down the power button for ten to fifteen seconds will do a soft reset, turning off the screen. For instructions on how to conduct a factory reset (note: this will destroy saved data), if problems continue, consult the handbook.
Q: How do I update the XG4 software or firmware?
JANAM or your IT administrator distributes firmware and software updates. Prior to updating, always make a backup of important data.