Beko BM5D510745UW 7Kg Capacity Washer Dryer User Manual

Beko BM5D510745UW 7Kg Capacity Washer Dryer

Safety Instructions

This section includes the safety instructions necessary to prevent the risk of personal injury or material damage. Our company shall not be held responsible for damages that may occur if these instructions are not observed.

• Installation and repair operations shall always be performed by Authorised Service.
• Use original spare parts and \accessories only.
• Do not repair or replace any component of the product unless it is specified in the operation manual.
• Do not modify the product.

Intended Use

• The service life of your product is 10 years. During this period, original spare parts will be available to operate the product properly.
• This product has been designed for domestic use. Do not use this product for commercial purposes or outside its intended purpose.
• Use only for washing and drying textile products that are marked accordingly..
• The manufacturer assumes no responsibility for any damage due to misuse or mishandling.
• This product is intended to be used in household and similar applications. For example;
  • Personnel kitchens of stores, offices,, and other work environments;
  • Agricultural establishments,
  • By customers of hotels, motels, and other accommodation facilities
  • Bed and breakfasts, hostellike environments
  • Common areas of apartment blocks or laundries.

Safety of Children, Vulnerable Person,,s and Pets

• This product may be used by children aged 8 years and older and persons with reduced physical, sensory,, or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the product in a safe way and understand the hazards involved.
• Children under the age of 3 should be kept away unless continuously supervised.
• Electrical products are dangerous for children and pets. Children or pets should not play with, climb on top or inside the product. Check inside the product before use.
• Use the child lock to prevent children from interfering with the product.
•  Do not forget to close the loading door when leaving the room where the product is located. Children and pets may get locked inside and drown.
• Children should not perform cleaning and user maintenanceworks without an adult’s supervision.
• Keep the packaging materials away from children. Risk of injury and suffocation.
• Keep all detergents and additives used for the product out of children’s reach..
• Cut the power cable and break and deactivate the locking mechanism of the loading door before disposing of the product for children’s safety..

Electrical SafetyThe productt should be unplugged during installation, maintenance, cleaning,, and repair procedures. Unplug the product or turn off the fuse.

• Damaged power cables should be replaced by the authorised\ service in order to prevent possible danger.
• The product should not be fed via an external switching device such as a timer or connected to a circuit that is regularly switched on and off by a device.
• Do not tuck the power cord under the product or to the rear of the product. Do not put heavy items on the power cord. Do not bend, crush, or expose the power cable to heat sources.
• Only use the original cable. Do not use cut or damaged cables.
• Do not use an extension cord,multi-plug or adaptor to operate your product.
• Extension cords, multi-socket outlets, adapters or portable power supplies can overheat and cause a fire. Make sure not to place power sockets and portable power supplies near or behind the product.
• The plug shall be easily accessible. If this is not possible, a mechanism that meets the electrical legislation and that disconnects all terminals fromthe mains (fuse, switch, main switch, etc.) shall be available on the electrical installation.
• Do not touch the plug with wet hands.
• When unplugging the product, do not hold the power cord, but the plug.
• Make sure the plug is not wet, dirty or dusty.
• Never connect your product to electricity saving devices. Such systems are harmful to the product.

Handling Safety

• Unplug the product before moving, remove the water outlet and water main connections. Drain any water left inside the product.
• This product is heavy, do not handle it by yourself. It may cause injuries if your product falls on you. Do not hit or drop the product while carrying.
• Do not hold parts such as the laundry loading door to lift and move the product. The upper tray should be tightly fixed for moving.
• Carry the product in an upright position. If it cannot be carried upright, tilt it to the right side in frontal view.
• Ensure that hoses and the power cable are not folded, pinched, or crushed during or after installation or cleaning.

Installation Safety

• Check the information in the manual and installation instructions to prepare the product for installation and make sure the electrical mains, clean water mains and water outlet are suitable. If not, call a qualified electrician and plumber to have them make the necessary arrangements. These operations are the responsibility of the customer.
• Prior to commencing the installation, be sure to switch off the fuse to deactivate the power supply for the line to which the product will be connected.
• This product is intended for use at altitudes not exceeding 2000 meters above sea level.
• Check the product for any damage before installing it. Do not have the product installed if it is damaged.
• Always wear personal protective equipment (gloves, etc.) during product installation, maintenance and repair. There is a risk of injury.
• Injuries may occur if hands are put into uncovered slots. Close the holes of the transportation safety bolts with plastic plugs.
• Do not install or leave the appliance in areas exposed to environmental conditions like rain or sunlight.
• Do not install the product at locations where the temperature drops below 0 ºC.
• Do not place the product on a carpet or similar surface. It would create fire hazard since it cannot receive air from underneath.
• Place the product on a level and hard surface and balance with the adjustable feet.
• Connect the product to a grounding plug protected by a fuse suitable to the current values on the type label. Make sure the grounding is carried out by an expert electrician. As required by local and national regulations, do not use the product without proper grounding.

Operational Safety

• When you are using the appliances, use only detergents, softeners and additives suitable for washing machines.
• Do not use chemical solvents on the product. These materials contain an explosion risk.
• Do not operate defective or damaged products. Unplug the product (or turn off the fuse it is connected to), turn off the water tap and call an authorised service.
• Do not place sources of ignition (burning candle, cigarettes, etc.) or sources of heat (irons, cooktops,  ovens, etc.) on top of or near the product Do not put inflammable/explosive materials near theproduct.
• Do not stand or climb on the product.
  Unplug the product and turn off the tap if you will not be using the product for long periods.
• Avoid opening the detergent drawer while the machine is running to prevent splashes. Contact of the detergent with your skin and eyes is dangerous.
• Make sure pets do not climb inside the product. Check inside the product before use.
• Do not force open the locked loading door. The door will open once the washing is completed. If the door does not open, use the solutions for “loading door does not open” error in the Troubleshooting section.
• Do not wash items contaminated with gasoline, kerosene, benzene, reducers, alcohol or other inflammable or explosive materials and industrial chemicals.
• Do not directly use dry cleaning detergent and do not wash, rinse, spin or dry laundry contaminated with dry cleaning detergent.

Drying Safety

• Laundry that has been previously washed, cleaned, contaminated or stained with gasoline/gas, dry cleaning solvents or other inflammable/ explosive materials should not be dried in the machine because they give off inflammable or explosive vapours. Otherwise, fire hazard arises.
• Laundry contaminated with materials such as vegetable or mineral oil, acetone, alcohol, gasoline, gas oil, stain removers, naphtha, turpentine, paraffin or paraffin removers should be washed separately in hot water by adding extra detergent before being dried in the washing machine with dryer. Otherwise, fire hazard arises.
• Do not dry textile products that contain predominantly foam, rubber or rubber-like parts (e.g. shower caps, waterproof textile products, rubber products and clothes) or the ones thatare filled anddamaged  (e.g.Pillows or coats). There is a risk of burns.
• If you use a laundry ball, detergent scale, laundry cage or ball in your machine, these products may melt during drying. If you are going to choose the drying feature, do not use these products. Otherwise, fire hazard arises.
• If you use industrial chemicals for cleaning, do not use the drying function. Otherwise, fire hazard arises.
• The door becomes very hot after drying process. After drying is over, open the door of the device completely. Do not touch the metal door located inside of the door glass. There is a risk of burns due to high temperatures.
• During Drying programmes, a cooling step is performed as the last step to ensure that the laundry remains at a temperature where it will not be damaged. You may be exposed to hot steam if you open the cover without completing the cooling step. Risk of seething.
• If the drying programmes are interrupted (as a result of programme cancellation or power failure), the laundry in the machine may be hot. Be careful.
• Do not dry silk, wool and similar delicate clothes in the machine. Otherwise, wool clothes
  can shrink and damage may be caused in other delicate clothes.
• Check the symbols on laundry label before washing and drying processes.
• The machine automatically cleans the lint itself that comes out of the laundry during drying. The machine performs automatic water intakes for cleaning. For this reason, the water tap of the machine should also be open during drying programmes.
• Prevent the lint from accumulating around the product.
• Remove all objects such as matches and lighters from your pockets.

Maintenance and Cleaning Safety

• Before cleaning or servicing  the product, unplug it or cut the power at the fuse.
• If you need to move the product for cleaning, do not pull on the loading door. The door can break and cause injury!
• Do not put hands, feet and metal objects under or behind your product. This can cause jams, and any sharp edge can cause personal injury.
• Use a clean, dry cloth to wipe foreign material or dust from the plug ends. When cleaning the plug, do not use a wet or damp cloth. Otherwise, there is a risk of fire or electric shock.
• Do not wash the product with pressure washers, by spraying vapour, water or pouring water. There is a risk of electrocution.
• Do not use sharp or abrasivetools to clean the product. Do not use household cleaners, soap, detergent, gas, gasoline, thinner, alcohol, varnish, etc. while cleaning.
• Cleaning agents containing solvents (e.g. cleaning solvent) might reek poisonous fumes. Do not use cleaning products containing solvents.
• There may be detergent residues in the detergent drawer when you open it for cleaning.
• Do not dismantle the filter of the discharge pump while the product is running.
• The temperature in the product may rise up to 90ºC. Clean the filter after the water in the product cools down in order to avoid risk of getting burnt.

Important Instructions for Environment

Compliance with WEEE Directive 

This product complies with EU WEEE Directive (2012/19/EU). This product bears a classification symbol for waste electrical and electronic equipment (WEEE). This product has been manufactured with high quality parts and materials which can be reused and are suitable for recycling. Do not dispose of the waste product with normal domestic and other wastes at the end of its service life. Take it to the collection center for the recycling of electrical and electronic equipment. Please consult your local authorities to learn about these collection centers.

Compliance with RoHS Directive: The product you have purchased complies with EU RoHS Directive (2011/65/EU). It does not contain harmful and prohibited materials specified in the Directive.

Package Information

Packaging materials of the product are manufactured from recyclable materials in accordance with our National Environment Regulations. Do not dispose of the packaging materials together with the domestic or other wastes. Take them to the packaging material collection points designated by the local authorities.

Technical Specifications

Installation

Please read the “Safety Instructions” section first! Your product automatically detects the amount of laundry placed inside when selecting a programme. While installing the product, before the first use, calibration should be done to ensure that the laundry amount is detected in the most accurate way. To do this, select the Drum Cleaning* programme and cancel the spin function. Start the programme without laundry. Wait for the programme to finish, which will take about 15 minutes. *The programme name may vary depending on the model.

For the appropriate programme selection, review the programme descriptions section.Please read the “Safety Instructions” section first! Your product automatically detects the amount of laundry placed inside when selecting a programme. While installing the product, before the first use, calibration should be done to ensure that the laundry amount is detected in the most accurate way. To do this, select the Drum Cleaning* programme and cancel the spin function. Start the programme without laundry.

Wait for the programme to finish, which will take about 15 minutes. *The programme name may vary depending on the model. For the appropriate programme selection, review the programme descriptions section.

• Please contact the nearest Authorised Service for the installation of the product.
• Make sure that the installation and electrical connections of the product are performed by authorised service agent. Manufacturer shall not be held responsible for damages caused by operations performed by unauthorised persons.
• Preparation of the location and electrical, tap water and waste water installations at the place of installation is under customer’s responsibility.
• Make sure that the water inlet and discharge hoses as well as the power cable are not folded, pinched or crushed while pushing the product into its place after installation or cleaning procedures.
• Prior to installation, visually check if the product has any defects on it. Do not have the product installed if it is damaged. Damaged products cause risks for your safety.

Appropriate Installation Location

• Place the product on a hard, rigid and level floor. Do not place it onto a carpet with high pile, or other similar surfaces on top of an underlay, or onto flooring with excessive amounts of springiness e.g., some types of acoustic flooring systems. Placing on an improper floor can cause noise and vibration problems.
• Do not place the product on the power cable.
• Do not install the product at places where temperature may fall below 0 ºC. Freezing might damage your product.
• Leave a minimum space of 1 cm between the product and the furniture.
• When installing the appliance on a stepped surface, keep it away from edges.
• Do not place the product on any platform.
• There shall not be any locked, sliding or hinged doors that may prevent the loading door from opening completely in the installation location of this product.
• Do not place or use heat sources such as cooktops, irons, ovens, heaters, etc. on the product.

Assembly of Bottom Panel Covers

With some models, the base parts of the products are completely closed. These products do not have plugs and covers.

• In order to increase the sound comfort of the product, attach cover A after removing the package foam.

Cover A

Tilt the product back slightly. Rest the tabs of Cover A against the lower panel. Complete the assembly by rotating the cover.

Cover B and the Cap are optional. If available, attach cover B and the Cap.

Cover B

Rest the tabs of Cover B against the lower panel. Complete the assembly by rotating the cover

Cap

Insert the cap by pushing it with your finger.

Removing Transportation Safety Bolts

1. Loosen all transportation safety bolts with an appropriate wrench until they turn freely.
2. Bend the inner part by pressing it at the grip areas and pull the part out.
3.  Attach the plastic covers supplied in the User Manual bag into the holes on the rear panel.

WARNING

Remove the transportation safety bolts before operating the product. Otherwise, the product will get damaged.Keep the transportation safety bolts in a safe place to reuse when the product needs to be moved again in the future. Install the transportation safety bolts in reverse order of the disassembly procedure. Never move the product without the transportation safety bolts properly fixed in place.

Connecting to Water Supply

The water pressure required for the operation of the product is between 1-10 bars (0.1-1 MPa). To ensure a smooth operation of the machine, 10 – 80 liters of water shall be supplied in a minute from a fully opened tap. If the water pressure is higher, install a pressure reducing valve..

Models with a single water inlet shall not be connected to the hot water tap. In such a case the laundry will get damaged or the product will switch to protection mode and will not operate. Do not use old or used water inlet hoses on a new product. It may cause water leakage from your product and stain your laundry

1. Connect the special hose supplied withthe product to the water inlet on the product. WARNING Make sure that the cold water connection is performed correctly during the installation of the product Otherwise, your laundry may come out as hot at the end of the washing cycle and thus they may be worn.
2. Tighten all hose nuts by hand. Ensure that all hose connections are fully tight. Never use a tool when tightening the nuts.
3. Open the taps completely after making the hose connection to check for water leaks at the connection points. If any leak occurs, turn off the tap and remove the nut. Check the gasket and tighten the nut carefully again. In order to prevent the water leaks and resultant damages, keep the taps closed when you do not use the product

Connecting the Drain Hose to the Drain

1. Attach the end of the drain hose directly to waste water drain, washbasin or bathtub. Your house will be flooded if the water draining hose is dislocated during water draining. There is also a risk of burning due to the high washing temperatures. In order to prevent such situations and make sure that the product performs water intake and drain processes without any problem, fix the drain hose securely.
2. Connect the hose to a minimum height of 40 cm and a maximum height of 90 cm.
3. If the hose is placed on the floor (or at a maximum height of 40 cm from the floor) and then its height is increased, discharging of water becomes difficult, and laundry may come out very wet from the machine. Thus, follow the heights provided in the figure.
4. To prevent the waste water to go back into the product again and to ensure easy drainage, do not immerse the end of the hose into the waste water or do not insert it into the drain for more than 15 cm. If it is too long, cut it short.
5. The end of the hose should not be bent, it should not be stepped on and the hose must not be pinched between the drain and the product. Otherwise, water discharge issues may emerge.
6. If the length of the hose is too short, use it by adding an original extension hose. The overall length of the hose shall not be longer than 3.2 m. To prevent water leaks, always secure the connection between the extension hose and the draining hose of the product with a suitable clamp so that it does not come off and cause leaks

Adjusting the Feet

In order to ensure that the product operates more silently and vibration-free, it must stand level and balanced on its feet. Adjust the feet to ensure balance. Otherwise, the product may move from its place and cause bumping, noise and vibration problems.

1. To loosen the nuts on the feet, rotate the nuts clockwise using the hand tool.
2. Adjust the feet until the product stands level and stable. To lower the feet, rotate them counterclockwise. To raise the feet, rotate them clockwise.
3. To retighten the nuts, rotate them counterclockwise using the hand tool.

Electrical Connection

Connect the product to a grounded outlet protected by a 13-amp fuse. Our company shall not be responsible for the damages that shall be incurred due to using the product without grounding according to local regulations.

• Connection must comply with national regulations.
• The electrical connection cable infrastructure of the product must be adequate and suitable for product requirements. It is recommended to use a Ground Fault Circuit Breaker (GFCI).
• Power cable plug must be within easy reach after installation.
• If the current supply to the fuse or breaker in the house is less than 13 amp, have a qualified electrician install a 13- amp supply.
• The voltage specified in the “Technical specifications” section must be equal to your mains voltage.
• Do not make connections via extension cables or multi-plugs. Overheating and burning may occur due to the connecting cable.

Damaged power cables should be replaced by the authorised service in order to prevent possible danger.

Fitting a different plug

As the colours of the wires in the mains lead of this appliance may not correspond with the coloured markings identifying the terminals on your plug, proceed as follows:

1. Connect the green – yellow or green (earth) wire to the terminal in the plug marked ‘E’ or with the symbol f or coloured green and yellow or green.
2. Connect the blue (neutral) wire to the terminal in the plug marked ‘N’ or coloured black.
3.  Connect the brown (live) wire to the terminal in the plug marked ‘L’ or coloured
   red.

With the alternative plugs a 13 A fuse must be fitted either in the plug or adaptor or in the main fuse box. If in doubt contact a qualified electrician.

Handling the Product

1. Unplug the product before handling it.
2. Disconnect the water outlet and water main connections. 3 Drain all the water that remains in the product. See Draining Remaining Water and Cleaning the Pump Filter
3. Install the shipping bolts in reverse order of the disassembly procedure. See Removing the Shipping Bolts

Operating the Product

Control Panel

1. Programme Selection Button
2. Temperature Level Lights
3. Spin Level Indicator Lights
4. Display
5. Start / Pause Button
6. Auxiliary Function Button 3
7. End Time Setting Button
8. Drying Level Adjustment Button
9. Auxiliary Function Button 2
10. Auxiliary Function Button 1
11. Spin Speed Adjustment Button
12. Temperature Setting Button

Symbols on the Display

1. Temperature Indicator
2. Spin Speed Indicator
3. Duration Information
4. Door Lock Is Engaged Symbol
5. Programme Follow-up Indicator
6. No Water Indicator
7. Add Garment Indicator
8. Auxiliary Function Indicator 3
9. Delayed Start Enabled Indicator
10. Drying Level Indicator
11. Child Lock Enabled Symbol
12. Auxiliary Function Indicators 2
13. Auxiliary Function Indicators 1
14. No Spin Indicator
15. Rinse Hold Indicator 16 Cold Water Indicator

Preparing the Machine

1. Check if the hoses are connected tightly.
2. Plug in your machine.
3. Turn on the tap completely.
4. Place the laundry inside the machine.
5. Put detergent and softener.

Selection of Washing Program

1. Determine the programme suitable for the type, quantity and soiling level of the laundry in accordance with “Programme and consumption table”.
2. Select the desired programme with the Programme Selection knob.

Washing Programmes

Use the following main programmes depending on the type of fabric. After selecting the appropriate washing program, by pressing the Drying button before starting the program, you can set your machine to switch to the drying step (automatically or scheduled) at the end of the washing program, without any pauses/interruptions.

Each time you press the button, the step in which the drying process will take place is shown in the row of information and the related symbol lights up. You can see when the programme will finish on the display of the machine, according to the drying selections you will add to the washing programmes. If you want, by keeping pressing the button you can dry for the maximum time allowed. You can take a glance at the programmes for which you can select the drying function in the Programme and Consumption tables

EnergySpin

It ensures more effective use of your detergent with high mechanical movement during washing. Thus, it preserves your washing quality without the need to apply to heat your laundry for a long time and reduces your energy consumption. This technology is used in programs that contain symbols or colours displayed on the panel.

Eco 40-60

The Eco 40-60 program is suitable for washing normally soiled cotton laundry labeled to be washable together at 40 °C or 60 °C. This programme is the standard test programme according to the  environmentally friendly design and energy labelling regulations. Although this programme washes longer than other washing programmes, it is more efficient in terms of energy and water consumption. Actual water temperature may be different from the stated wash temperature. When you load the product with less laundry (e.g. ½ capacity or less), cycle duration may automatically get shorter. In this way, energy and water consumption would be much less.

In order to evaluate compliance with EU environmentally friendly design and energy labelling regulations, the washing and drying cycle should be run by selecting the cupboard dry function of eco 40-60 programme. The washing and drying cycle can clean normally soiled laundry declared to be washable at 40 °C or 60 °C in a single cycle and dries them so that they can be put in a cupboard immediately

Cottons

You can wash your durable cotton laundry (sheets, bedlinen, towels, bathrobes, underwear etc.) in this programme. When the quick wash function button is pressed, programme duration becomes notably shorter but effective washing performance is ensured with intense washing movements. If the quick wash function is not selected, effective washing and rinsing performance is ensured for your heavily soiled laundry

Synthetics

Use this programme to wash your clothes such as t-shirts, blouses, synthetic/cottonblend fabrics etc. The quick wash function shortens the programme duration significantly and ensures effective washing performance for lightly-soiled laundry. The quick wash function is not suitable for heavily-soiled laundry. If your product does not have a specific curtains programme, you can use this programme. Wash your curtains at 40 °C maximum and with a spin speed up to 800 rpm.

Hand Wash

Use to wash your woollen/delicate laundry. Select the appropriate temperature complying with the tag of your clothes. Your laundry will be washed with a very gentle washing action in order not to damage the clothes

Spin+Drain

You can use this program to remove the water on the garment/inside the product.

Rinse

Use when you want to rinse or starch separately.

Shirts

This programme is used to wash the shirts made from cotton, synthetic and synthetic blended fabrics altogether. It reduces wrinkles. Steam is applied at the end of the programme to help the wrinkle reducing function. The special spin profile and steam applied at the end of the programme reduce the wrinkles on your shirts. When the quick wash function is selected, the Pre-treatment algorithm is executed.

• Apply the pre-treatment chemical on your garments directly or add it together with the detergent in the powder detergent compartment. Thus, you can obtain the same performance as you obtain with normal washing in a much shorter period of time. Usage life of your shirts increases. Do not use pre-wash detergent if you are planning to use delay function of your product. Prewash detergent may pour out on your clothes and cause stains.

It is recommended to operate the cycle with no more than 6 shirts to minimize wrinkles in your shirts using this cycle. When washing more than 6 shirts, there may be differences on the wrinkle levels and humidity on shirts at the end of cycle. ** When you select the drying function with the Shirts programme, do not load your product with more than laundry than recommended below: Otherwise wrinkles or humidity problems can occur on your shirts.

Maximum recommended shirt number:

If the product depth is 50 cm, 4 shirts If the product depth is 54 – 60 cm, 5 shirts

Quick / Super Quick

Use this programme to wash your lightly soiled or unspotted cotton clothes in a short time but not for towels or heavy cottons. The programme duration can be reduced down to 14 minutes when the quick wash function is selected. When the quick wash function is selected, maximum 2 (two) kg of laundry must be washed.

20°C

You can wash your lightly soiled cotton laundry in this program.

ColdWash

Use to wash your medium dirty and durable cotton/synthetic laundry. Thanks to the washing algorithm specially developed for the program, effective washing is ensured without exposing the laundry to high temperatures.

Temperature Selection

Whenever a new programme is selected, the recommended temperature for the programme appears on the temperature indicator. It is possible that the recommended temperature value is not the maximum temperature that can be selected for the current programme. Press the Temperature Adjustment button to change the temperature. Temperature decreases gradually.

Finally, the Cold light that indicates cold washing illuminates on the display. You can also change the temperature after the washing starts. You can also change the desired temperature after the washing programme starts. However, you need to do this before the heating phase starts.

Spin Speed Selection

Whenever a new programme is selected, the recommended spin speed of the selected programme is displayed on the Spin Speed indicator. It is possible that the recommended spin speed value is not the maximum spin speed that can be selected for the current programme. Press the Spin Speed Adjustment button to change the spin speed. Spin speed decreases gradually. Then, depending on the model of the product, “Rinse Hold ” and “No Spin ” options appear on the display.

If you are not going to unload your laundry immediately after the programme completes, you can use Rinse Hold function in order to prevent your laundry from getting wrinkled when there is no water in the machine.

This function holds the laundry in the final rinsing water. If you want to spin your laundry after the Rinse Hold function:

1. Adjust the Spin Speed.
2. Press Start/Pause button. The programme will resume. Machine drains the water and spins the laundry.

If you want to drain the water at the end of the programme without spinning, use No Spin function

You can change the spin speed after the washing starts if the washing steps allow it. Changes cannot be made if the steps do not allow it.

Auxiliary function selection for drying:

When you select a new washing program, press the Auxiliary Function Selection button to set the drying option suitable for this program.

Drying Programmes

In drying programmes, there is a spinning step. Your machine performs this process in order to shorten the drying duration. When the drying programme is selected, the spin speed setting is in the range of Maximum spin speed. In programmes that do not allow the drying setting, when the Drying auxiliary function button is pressed, the drying light will not change and a warning noise will be heard. For only drying programmes, set the appropriate drying option by pressing the Auxiliary Function Selection button.

Synthetic Dry

Use this programme to dry synthetic laundry with a dry weight of up to 4 kilograms. You can only dry in this programme.

Cotton Dry

Use this programme to dry cotton laundry with a dry weight of up to 7 kilograms. You can only dry in this programme.

Washing and Drying Programmes

7 Kg Wash & Dry Use this programme to dry up to 7 kg of cotton laundry right after the washing programme, without making any other selections.

In the 7 kg Washing and 7 kg Drying programme, it is recommended to fill the machine to the level shown in the figure above for ideal drying conditions (you can see the level arrow when you open the loading door).

Wash & Wear

Use this programme to wash 0.5 kg of laundry (2 shirts) in 40 minutes or to wash 1 kg of laundry (5 shirts) in 60 minutes.

HygieneTherapy

Hygienic washing with hot air (programme duration 28 min.) The hygienic ventilation programme ensures that the temperature of the laundry is kept at relatively high temperatures with a precise heating method and hygienic cleaning is performed via air. Use this programme for fast hygienic cleaning of your cotton or synthetic dry clothes with hot air.

Programme and Consumption Table

For washing:

						Auxiliary functions
Program	°C											Temperature °C
Cottons	90	10,5	98	2,620	1400	•	•	•	•	•	•	Cold – 90
	60	10,5	98	1,570	1400	•	•	•	•	•	•	Cold – 90
	40	10,5	95	1,060	1400	•	•	•	•	•	•	Cold – 90
Eco 40-60	40** *	10,5	65,0	0,810	1400						•	40-60
	40** *	5,0	51,0	0,554	1400						•	40-60
	40** *	2,5	30,0	0,220	1400						•	40-60
Eco 40-60 + Cupboard dry	40** *	7,0	92	4,224	1400						•	40-60
	40** *	3,5	58	2,170	1400						•	40-60
Synthetics	60	4,0	76	1,080	1200	•	•	•	•	•	•	Cold – 60
	40	4,0	74	0,620	1200	•	•	•	•	•	•	Cold – 60
Hand Wash	40	2	60	0,540	1200		•			•		Cold – 40
Quick / Super Quick	90	10,5	75	2,210	1400	•		•	•	•	•	Cold – 90
	60	10,5	75	1,130	1400	•		•	•	•	•	Cold – 90
	30	10,5	75	0,220	1400	•		•	•	•	•	Cold – 90
Quick / Super Quick + Fast+	30	2,0	45	0,110	1400	•		•	•	•	•	Cold – 90
20°C	20	10,5	95	0,520	1400	•	•	•	•	•	•	20
Shirts	60	4,0	70	1,40	800	•		•	*	•	•	Cold – 60
ColdWash	–	5,0	55	0,300	1400							–
Drum Clean +	90	–	80	2,300	600				*		*	90

Eco 40-60 programme is a test programme according to 40 ° C temperature selection, EU regulation EU / 2019/2014 and EN 60456: 2016 / A11: 2020 standard. Selection of 40 °C temperature and cupboard dry in the Eco 40-60 programme is a washing and drying cycle test programme as per EU/2019/2014 EU regulation and EN 62512.

For drying

										Auxiliary functions								Drying level
Program		°C																					Temperature Selection °C
Cotton Dry		–		7	50		4,00	1400							•		*	•	•		•	•	–
Synthetic Dry		–		4	35		2,50	–							•		*		•		•	•	–
7 Kg Wash & Dry		60		7	130		6,30	1400							•		*	•	•		•	•	60-Cold
Wash & Wear		30		0,5	35		0,65	1200					•		•		*					•	30-Cold
Wash & Wear		30		1	44		1,00	1200					•		•		*					•	30-Cold
HygieneTherapy		–		2	1		0,50	–			•				•		*						–
Consumption values (EN)
	Temperature Selection °C		Spin Speed (rpm)			Capacity (kg)			Program duration (h:min)			Energy consumption (kWh/ cycle)				Water consumption (litres/ cycle)				Laundry temperature (°C)				% Of remaining humidity (%)
Eco 40-60	40		1351			10,5			03:58			0,810				65				38				53,9
	40		1351			5			02:59			0,554				51				35				53,9
	40		1351			2,5			02:59			0,220				30				23				53,9
Cottons	20		1400			10,5			04:00			0,520				95				20				53
Cottons	60		1400			10			04:00			1,570				98				60				53
Synthetics	40		1200			4			02:35			0,620				74				40				40
Quick / Super Quick	30		1400			10,5			00:28			0,220				75				23				62
Eco 40-60 + Cupboard dry	40		1400			7			09:45			4,224				92				25				53
	40		1400			3,5			07:10			2,170				58				25				53
The consumption values given for programs other than the wash and dry cycle with the Eco 40-60 program are indicative only.

Auxiliary Function Selection

Select the desired auxiliary functions before starting the programme. Whenever a programme is selected, icons of the auxiliary function symbol that is selected together with it illuminate.

Auxiliary Functions

Fast+

After selecting a programme, you can press the Quick Wash setting button to shorten the programme duration. For some programmes, the duration can shorten by over 50%. Despite this, a good washing performance is achieved thanks to the changed algorithm. While it differs with each programme, when you press the Quick Wash button once, the programme duration will drop to a certain level. If you press the same button for the second time, it will drop to the minimum duration. Do not use Quick Wash adjustment button when washing heavily soiled laundry for a better washing performance. Use the Quick Wash button for Mildly and Lightly soiled laundry and shorten the programme duration.

Steam

This function helps to reduce the creases in your cotton, synthetic and mixed clothes, shorten the ironing time and remove the dirt by softening.Under conditions where the steam function is applied at the end of the programme, your laundry may be warmer at the end of the washing. This is expected within the programme working conditions.

Water Mode

This auxiliary function key allows you to select the additional functions of Water Saving, Pre-Wash, and Extra Rinse or Extra water depending on the model of your machine. You can find detailed information about the selection in the description of the respective auxiliary function.

Water Saving

Select this function by pressing the Water Mode auxiliary function key once for all programs indicated as selectable in the Program and Consumption table. This function is intended for lightly soiled laundry that requires only a small amount of detergent (see “Tips for Correct Washing”). It enables environmentally friendly washing by reducing the amount of water used, without compromising on washing performance.

Extra Rinse

You can use this function for all programs indicated as selectable in the Program and Consumption table. Select this function by pressing the Water Mode key twice for programs where the additional Water Saving function can be selected, or by pressing the Water Mode key once for programs where the additional Water Saving function cannot be selected. This function enables the product to make additional rinsing in addition to the one already made after the main wash. Thus, the risk for sensitive skins (babies, allergic skins, etc.) to be effected by the minimal detergent remnants on the laundry can be reduced.

Drying

This function allows the laundry to dry after washing. Check in the programme table with which programmes this auxiliary function can be selected.

Functions/Programmes Selected by Pressing the Function Keys for 3 Seconds 

Drum Clean +

Press and hold the related auxiliary function button for 3 seconds to select the programme. Regularly clean (once every 1 to 2 months) the drum for ensuring the required hygiene. Steam is applied before the programme to soften the residues in the drum. Turn on the programme when the machine is completely empty. For more effective results, place powder anti-limescale (drum cleaning materials) suitable for washing machines inside the detergent compartment “2”. There is a drying step after drum cleaning in this programme for the inside of the drum to dry.

AntiCrease+ 

This function is selected when the relevant Auxiliary function button is pressed and held for 3 seconds and the programme follow-up light for the relevant step turns on. When selected, it aerates the laundry for up to 8 hours at the end of the programme to prevent creasing. You can cancel the programme and take your laundry out at any time during the 8-hour duration. Press thefunction selection key or the machine on/ off key to cancel the function. The programme follow-up light will remain on until the function is cancelled or the step is complete. If the function is not cancelled, it will be active in the subsequent washing cycles as well.

Child Lock

Use Child Lock function to prevent children from tampering with the product. Thus you can avoid any changes in a running programme.

To activate the child lock

Press and hold Drying Level Adjustment button for 3 seconds. After the countdown as “CL 3-2-1” on the display is over, “CL On” (Child Lock On) symbol appears on the display. You may release the Drying Level Adjustment button when this symbol is displayed.

To deactivate the child lock

Press and hold Drying Level Adjustment button for 3 seconds. After the countdown “CL 3-2-1” on the display is over, “CL Off” (Child Lock Off) symbol appears on the display.

Drying Steps

Iron Dry

Drying is performed until the Iron Dry step is reached at the drying level.

Cupboard Dry

Drying is performed until the Cupboard Dry step is reached at the drying level.

Extra Dry

Drying is performed until the Cupboard Extra Dry step is reached at the drying level.

Timed Drying – minute

To achieve the desired dryness level at a low temperature, you can choose from drying durations of 30, 90 and 150 minutes. When drying a small amount of laundry (maximum 2 items), the timed drying steps in Cotton or Synthetic dry programmes should be selected. If the laundry is not at the desired dryness level at the end of the drying programme, timed drying can be selected to finish the process. When this function is selected, the machine performs drying for the set time regardless of the drying level.

End Time

Time display

When the end time function is selected, the remaining time until the programme starts is shown in hours such as 1h, 2h, and the remaining time to complete the programme after your programme starts is shown in hours and minutes as in the 01:30 example.

With the End Time function, the end time of the programme may be set up to 24 hours. After pressing End Time button, the programme’s estimated ending time is displayed. If the End Time is set, End Time indicator is illuminated.

In order for the End Time function is activated and the programme is completed at the end of the specified time, you must press Start/Pause button after adjusting the time.

If you want to cancel the End Time function, turn the product off and on by turning the program selection knob to the On/Off position.

1. Open the loading door, place the laundry and put detergent, etc.
2. Select the washing programme, temperature, spin speed and, if required, the auxiliary functions.
3. Set the End Time of your choice by pressing the End Time button. End Time indicator lights.
4. Press Start/Pause button. Time countdown starts.

Starting the Programme

1. Start the programme by pressing the Start/Pause button.
2. The flashing light of Start/Pause button starts to illuminate steadily, indicating that the programme has started.
3. Loading door is locked. “Locking Door” expression appears on the display while the door is being locked.

Loading Door Lock

There is a locking system on the loading door of the product that prevents opening of the loading door in cases when the water level is unsuitable. “Door Locked” symbol appears on the display when the loading door is locked.

Opening the loading door in case of power failure:

1. Turn off and unplug the product.
2. Open the pump filter lid.
3. Pull down the loading door emergency handle with a tool and release. Then open the loading door.
4. If the loading door does not open then repeat the previous step.

Changing the Selections After Programme has Started

Adding Laundry after the Programme has Started

If the water level in the product is suitable when you press Start/Pause button, the door lock will be deactivated and the door will open, allowing you to add garments. The door lock icon on the display goes off when the door lock is deactivated. After adding garments, close the door and press Start/Pause button once again to resume the washing cycle.

If the water level in the product is not suitable when you press Start/Pause button, the door lock cannot be deactivated and the door lock icon on the display remains on.

Switching the product to pause mode:

Press the Start/Pause button to switch the product to pause mode. Pause symbol will flash on the display.

Changing the programme selection after programme has started:

The programme change is allowed when the current programme is running unless the Child Lock is enabled. This action will cancel the current programme.

Changing the auxiliary function, speed and temperature:

Depending on the step the programme has reached, you can cancel or activate the auxiliary functions. See “Auxiliary function selection” You can also change the speed and temperature settings. See ‘’Spin speed selection” and “Temperature selection”.

Cancelling the Programme

The programme is cancelled when programme selection knob is turned to a different programme or product is turned off and on again using the programme selection knob.

End of Programme

End symbol appears on the display when the programme is completed. If you do not press any button for 10 minutes, the product will switch to OFF mode. Display and all indicators are turned off. Completed programme steps will be displayed if you press any button

Standby Mode

Your machine has the “Standby Mode” feature. After turning the machine on with the On/ Off button, if no programme is started or no other action is taken during the selection phase, or if nothing is performed within approximately 2 minutes after the selected programme is over, the machine automatically switches to energy saving mode.

Furthermore, if your product has a display that shows the programme time, this display is completely turned off. If you turn the programme selection button or touch any button, the lights are illuminated and the screen will turn on again. The choices you make when exiting the energy saving state may change. Check your selections’ accuracy before starting the programme. Adjust your settings again if necessary. This is not an error.

Maintenance and Cleaning

Service life of your product extends and frequently experienced problems will be reduced if it is cleaned at regular intervals

Cleaning the Detergent Drawer

Clean the detergent drawer at regular intervals (once every 4 to 5 wash) as mentioned below to prevent accumulation of powder detergent. Clean the syphon if excess amounts of water and fabric softener mixture remains in the softener compartment.

1. Press the marked part of the syphon within the softener compartment and then pull the drawer towards yourself to take it out.
2. Lift and remove the syphon from behind as shown.
3. Rinse drawer and syphon in the sink with plenty of warm water. Use gloves or suitable brush to prevent contact of residues in the drawer with your skin.
4. Firmly fit the syphon and the drawer back after cleaning.

Cleaning the Loading Door and the Drum

For products with drum cleaning programme, please see the Operating the product section.

After every washing make sure that no foreign substance is left in the product. If the holes on the door gasket shown in the figure is blocked, open the holes using a toothpick. Foreign metal substances will cause rust stains in the drum. Clean the stains on the drum surface by using cleaning agents for stainless steel. Never use steel wool or wire wool. These will damage the painted, chrome coated and plastic surfaces. We recommend you to wipe the door gasket with a dry and clean cloth at the end of the programme. This will remove residues on the door gasket in your product and prevent formation of malodours

Cleaning the Body and Control Panel

Wipe the body of the product with soapy water or non-corrosive mild gel detergents as necessary, and dry with a soft cloth. Use only a soft and damp cloth to clean the control panel. Do not use cleaning products that contain bleach

Cleaning the Water Intake Filters

There is a filter at the end of each water intake valve at the rear of the product and also at the end of each water intake hose where they are connected to the tap. These filters prevent foreign substances and dirt in the water to enter the product. Filters should be cleaned if they are dirty.

1. Close the taps.
2. Remove the nuts of the water intake hoses to access the filters on the water intake valves and clean them with an appropriate brush. If the filters are too dirty, remove them from their places with a pliers and clean in this way.
3. Take out the filters on the flat ends of the water intake hoses together with the gaskets and clean thoroughly under running water.
4. Replace the gaskets and filters carefully and tighten their nuts by hand.

Draining Remaining Water and Cleaning the Pump Filter

The filter system in your product prevents solid items such as buttons, coins and fabric fibres clogging the pump impeller during draining of washing water. Thus, the water will be drained without any problem and the service life of the pump will extend. If the product fails to drain water inside it, the pump filter is clogged. Filter must be cleaned whenever it is clogged or in every 3 months. Water must be drained off first to clean the pump filter. In addition, prior to transporting the product (e.g., when moving to another house) water should be drained completely

In order to clean the dirty filter and drain the water

1. Unplug the product to cut off the supply power.
2. Open the filter cover.
3. Follow the below procedures in order to drain water.

 If the product does not have an emergency water draining hose, in order to drain the water:

• Place a large container at the end of the  hose to collect the water from the filter.
• When the pump filter starts leaking water loosen it by turning (opposite clockwise). Fill the running water to the container you placed in front of the filter. Keep a cloth ready to clean the water that may spill.
• Completely turn and remove the pump filter when the water in the product leaks out.

1. Clean any residues inside the filter as well as fibres, if any, around the pump impeller region.
2. Replace the filter.
3. If the filter cap is composed of two pieces, close the filter cap by pressing on the tab. If it is one piece, seat the tabs in the lower part into their places first, and then press the upper part to close.

Troubleshooting

Programmes do not start after the loading door is closed.

Start / Pause / Cancel button is not pressed. >>> Press Start / Pause / Cancel button.

• It may be difficult to close the loading door in case of excessive loading. >>> Reduce the amount of laundry and make sure that the loading door is closed properly. Programme cannot be started or selected.
• The product has switched to self-protection mode due to a supply problem (line voltage, water pressure, etc.). >>> Depending on the product model, select another program by turning the Program Selection button or pressing and holding the On/Off button for 3 seconds to cancel the program. Previous programme will be cancelled. See Cancelling the Programme [} 39]

Water inside the product.

• Some water has remained in the product due to the quality control processes in the production. >>>
• This is not a failure; water is not harmful to the product. The product does not take water in.
• Tap is turned off. >>> Turn on the taps.
• Water inlet hose is bent. >>> Flatten the hose.
• Water inlet filter is clogged. >>> Clean the filter.
• Loading door is not closed. >>> Close the door. The product does not drain water.
• Water drain hose is clogged or twisted. >>> Clean or flatten the hose.
• Pump filter is clogged. >>> Clean the pump filter.

Product vibrates or makes noise.

• Product is standing unbalanced. >>> Adjust the stands to balance the product.
• A hard substance has entered into the pump filter. >>> Clean the pump filter.
• Transportation safety bolts are not removed. >>> Remove the transportation safety bolts.
• Laundry quantity in the product is too little. >>> Add more laundry to the product.
•  Excessive laundry is loaded in theproduct. >>> Take out some of the laundry from the product or distribute the load by hand to balance it homogeneously in the product.
• Product is leaning on a rigid item. >>> Make sure that the product is not leaning on anything.

There is water leaking from the bottom of the product.

• Water drain hose is clogged or twisted. >>> Clean or flatten the hose.
• Pump filter is clogged. >>> Clean the pump filter.

Loading door cannot be opened.

• Loading door lock is activated because of the water level in the product. >>> Drain the water by running the Pump or Spin programme.
• Product is heating up the water or it is at the spinning cycle. >>> Wait until the programme completes.
• Loading door may be stuck because of the pressure it is subjected to. >>> Grab the handle and push and pull the loading door to release and open it.
• If there is no power, loading door of the product will not open. >>> To open the loading door, open the pump filter cap and pull down the emergency handle positioned at the rear side of the said cap. See Loading Door Lock [} 38]

Washing takes longer than specified in the user manual. (*)

• Water pressure is low. >>> Product waits until taking in adequate amount of water to prevent poor washing quality due to the decreased amount of water. Therefore, the washing time extends.
• Voltage is low. >>> Washing time is prolonged to avoid poor washing results when the supply voltage is low.
• Input temperature of water is low. >>> Required time to heat up the water extends in cold seasons. Also, washing time can be lengthened to avoid poor washing results.

Programme duration does not countdown. (On models with display) (*)

• Timer may stop during water intake. >>> Timer indicator will not countdown until the product takes in adequate amount of water. The product will wait until there is sufficient amount of water to avoid poor washing results due to lack of water. Timer indicator will resume countdown after this.
• Timer may stop during heating step. >>> Timer indicator will not countdown until the product reaches the selected temperature.
• Timer may stop during spinning step. >>> Automatic unbalanced load detection system is activated due to the unbalanced distribution of the laundry in the product.

Washing performance is poor: Laundry turns gray. (**)

• Insufficient amount of detergent has been used over a long period of time. >>> Use the recommended amount of detergent appropriate for water hardness and the laundry.
• Washing has been made at low temperatures for a long time. >>> Select the proper temperature for the laundry to be washed.
• Insufficient amount of detergent is used with hard water. >>> Using insufficient amount of detergent with hard water causes the soil to stick on the cloth and this turns the cloth into gray in time. It is difficult to eliminate graying once it happens. Use the recommended amount of detergent appropriate for water hardness and the laundry.
• Excessive amount of detergent is used. >>> Use the recommended amount of detergent appropriate for water hardness and the laundry.

Washing performance is poor: Stains persist or the laundry is not whitened. (**) 

• Insufficient amount of detergent is used. >>> Use the recommended amount of detergent appropriate for water hardness and the laundry.
• Excessive laundry is loaded in. >>> Do not load the product in excess. Load with amounts recommended in the “Programme and consumption table”.
• Wrong programme and temperature were selected. >>> Select the proper programme and temperature for the laundry to be washed.
• Wrong type of detergent is used. >>> Use original detergent appropriate for the product.

Washing performance is poor: Oily stains appeared on the laundry. (**) 

Regular drum cleaning is not applied. >>> Clean the drum regularly. For this procedure, see Cleaning the Loading Door and the Drum [} 41]

The product does not rinse well.

• The amount, brand and storage conditions of the detergent used are inappropriate. >>> Use a detergent appropriate for the product and your laundry. Keep detergents closed in an environment free of humidity and do not expose them to excessive temperatures.
• Detergent was put in the wrong compartment. >>> If detergent is put in the prewash compartment although prewash cycle is not selected, the product can
  take this detergent during rinsing or softener step. Put the detergent in the correct compartment.
• Pump filter is clogged. >>> Check the filter.

Laundry does not smell like the softener. (**) 

• Detergent was put in the wrong compartment. >>> If detergent is put in the prewash compartment although prewash cycle is not selected product, the can take this detergent during rinsing or softener step. Wash and clean the drawer with hot water. Put the detergent in the correct compartment.
• Detergent was mixed with the softener.  >>> Do not mix the softener with detergent. Wash and clean the drawer with hot water.

Detergent residue in the detergent drawer. (**)

• Detergent was put in wet drawer. >>> Dry the detergent drawer before putting in detergent.
• Detergent has gotten damp. >>> Keep detergents closed in an environment free of humidity and do not expose them to excessive temperatures.
• Water pressure is low. >>> Check the water pressure.
• The detergent in the main wash compartment got wet while taking in the prewash water. Holes of the detergent compartment are blocked. >>> Check the holes and clean if they are clogged.
• There is a problem with the detergent drawer valves. >>> Call the Authorised Service Agent.
• Detergent was mixed with the softener. >>> Do not mix the softener with detergent. Wash and clean the drawer with hot water.

Too much foam forms inside the product. (**

• Improper detergents for the product is used. >>> Use detergents appropriate for the product.
• Excessive amount of detergent is used. >>> Use only sufficient amount of detergent.
• Detergent was stored under improper conditions. >>> Store detergent in a closed and dry location. Do not store in excessively hot places.
• Some meshed laundry such as tulle may foam too much because of their texture. >>> Use smaller amounts of detergent for this type of item.
• Detergent was put in the wrong compartment. >>> Make sure you place the detergent in the appropriate compartment.
• Softener is being taken early by the product. >>> There may be problem in the valves or in the detergent drawer. Call the Authorised Service Agent.

The product does not start or programme cannot be started.

• Power cable might be unplugged. >>> Make sure that the power cable is plugged in.
• Programme might not be set, or the Start/Pause/Cancel button might be not pressed. >>> Make sure the programme is set and the product is not in Standby mode.

Loading door cannot be opened.

• The door of your product might not be opening due to safety reasons. >>> If the door locked indicator is still active on the display after the drying step, the product will keep the door locked for your safety until it cools down.
• If there is no power, loading door of the product will not open. >>> To open the loading door, open the pump filter cap and pull down the emergency handle positioned at the rear side of the said cap. See Loading Door Lock [} 38]

1. The product does not switch to spinning step when the laundry is not evenly distributed in the drum to prevent any damage to the product and to its surrounding environment. Laundry should be rearranged and respun.
2. Regular drum cleaning is not applied. Clean the drum regularly. See Cleaning the Loading Door and the Drum [} 41]

DISCLAIMER / WARNING

Some (simple) failures can be adequately handled by the end-user without any safety issue or unsafe use arising, provided that they are carried out within the limits and in accordance with the following instructions (see the “Self-Repair” section).

Therefore, unless otherwise authorized in the “Self-Repair” section below, repairs shall be addressed to registered professional repairers in order to avoid safety issues. A registered professional repairer is a professional repairer that has been granted access to the instructions and spare parts list of this product by the manufacturer according to the methods described in legislative acts pursuant to Directive 2009/125/ EC.

However, only the service agent (i.e. authorized professional repairers) that you can reach through the phone number given in the user manual/warranty card or through your authorized dealer may provide service under the guarantee terms Therefore, please be advised that repairs by professional repairers (who are not authorized by Beko ) shall void the guarantee.

Self-Repair

Self-repair can be done by the end-user with regard to the following spare parts: door, door hinge and seals, other seals, door locking assembly and plastic peripherals such as detergent dispensers (an updated list is also available in support.beko.com as of 1st of March 2021) Moreover, to ensure product safety and to prevent risk of serious injury, the mentioned self-repair shall be done following the instructions in the user manual for self-repair or which are available in support.beko.com For your safety, unplug the product before attempting any self-repair. Repair and repair attempts by end-users for parts not included in such list and/or not following the instructions in the user manu-als for self-repair or which are available in support.beko.com , might give raise to safety issues not attributable to support.beko.com , and will void the warranty of the product.

Therefore, it is highly recommended that end-users refrain from the attempt to carry out repairs falling outside the mentioned list of spare parts, contacting in such cases authorized professional repairers or registered professional repairers. On the contrary, such attempts by end-users may cause safety issues and damage the product and subsequently cause fire, flood, electrocution and serious personal injury to occur. By way of example, but not limited to, the following repairs must be addressed to authorized professional repairers or registered professional repairers: motor, pump assembly, main board, motor board, display board, heaters etc. The manufacturer/seller cannot be held liable in any case where end-users do not comply with the above The spare part availability of the washing machine or washer-dryer that you purchased is 10 years. During this period, original spare parts will be available to operate the washing machine or washer-dryer properly

BEKO UK AND ROI STANDARD MANUFACTURER GUARANTEE TERMS AND CONDITIONS

Your new Beko product is guaranteed against faulty materials, defective components or manufacturing defects. The standard guarantee starts from the date of original purchase of the product and lasts for a period of twelve (12) months unless Beko plc (the “Manufacturer”) agrees to extend the guarantee for the product in writing.

If you have any questions about the guarantee on your product (including how long it is valid), please contact your retailer or our Customer Service Team on 0333 207 9710 (UK and Northern Ireland) or 01 862 3411 (Republic of Ireland) This guarantee does not in any way diminish or affect your statutory rights in connection with the product. This guarantee is in addition to your statutory rights as a consumer.

If you have any questions about these rights, please contact the retailer from which you purchased the product. In certain circumstances, it is possible that your statutory rights may offer additional or higher levels of protection than those offered under the terms of this guarantee.

What is covered by this guarantee?

• Repairs to the product required as a result of faulty materials, defective components or manufacturing defects.
• Functional replacement parts to repair a product.
• The costs of a Beko plc Authorised Service Representative or Approved Engineer (together the “Service Representatives”) to carry out the repair.

What is not covered?

• Transit and delivery damage.
• Cabinet or appearance parts, including but not limited to control knobs, flaps and handles.
•  Accessories and/or consumable items including but not limited to ice trays, scrapers,cutlery baskets, filters and light bulbs.
• Repairs necessary as a direct or indirect result of:
  • Accidental damage, misuse or abuse of a product.
  •  An attempted repair of a product by anyone other than a Service Representative.
  • Installation or use of a product where such installation or use fails to meet the requirements contained in this guarantee or the User Instructions Booklet.
• Repairs to a product operated at any time on commercial or non-residential household premises (unless we have previously agreed to the installation environment).

This guarantee is limited to the cost of repairing the product. To the extent permitted by
law, the Manufacturer does not accept and will not be held liable for any financial loss incurred in connection with the failure of any product to operate in accordance with the expected standards. Such financial loss includes but is not limited to loss arising from:

• Time taken off work.
• Damaged food, clothing or other items.
• Meals taken at restaurants or from takeaways.
• General compensation for inconvenience.

Important Notes

1. Your product is designed and built for domestic household use only
2. 2. The guarantee will automatically be void if the product is installed or is used in commercial or non residential domestic household premises, unless we have previously agreed to the installation environment.
3. The product must be correctly installed, located and operated in accordance with the instructions contained in the User Instructions Booklet provided with your product.
4. Professional installation by a qualified electrical domestic appliance installer is recommended for all Washing Machines, Dishwashers and Electric Cookers (as incorrect installation may result in you having to pay for the cost of repairing the product).
5. Gas Cookers must be professionally installed by a Gas Safe (or Gas Networks Ireland for Republic of Ireland) registered gas installer.
6. This guarantee is given in respect of products purchased and used within the United Kingdom and the Republic of Ireland.
7. This guarantee is effective from the initial date of purchase of a new product from an authorised retailer and will be void if the product is resold.
8. This guarantee does not apply to graded sales (where the product is purchased as a “second”).
9. Possession of a copy of these terms and conditions does not necessarily mean that a product has the benefit of this guarantee. If you have any questions, please call our Customer Service Team on the number set out above.
10. The Manufacturer reserves the right to terminate the guarantee if its staff or representatives are subjected to physical or verbal abuse in the course of carrying out their duties.
11. Optional extras, where available (i.e. extendable feet) are supplied on a chargeable basis only.

Does Beko offer replacements?

This is a repair-only guarantee. On occasion, the Manufacturer may at its sole discretion, replace your product with a new product instead of carrying out a repair. Where a replacement is offered, this would normally be an identical model but when this is not possible, a model of similar specification will be provided.

Subject to agreement, the Manufacturer will cover the costs and arrange for the delivery of the new product and for the return of the old product. Any costs related to disconnecting the faulty product and installing the replacement product will not be borne by the Manufacturer unless previously agreed to in writing. The original guarantee will continue to apply to the replacement product; the new product will not come with a new guarantee.

When will the repair take place?

Our Service Representatives work Monday to Friday 9.00am to 5.00pm. Appointments outside these hours may be possible at the sole discretion of the Manufacturer but cannot be guaranteed. Whilst our Service Representatives will endeavour to minimize inconvenience and to meet requests for specific timed appointments, this cannot be guaranteed. We will\ not be liable for delays or if it is unable to carry out a repair because a convenient appointment cannot be arranged.

Will there be any charge for the repairs?

It is your responsibility to provide evidence to the Service Representative that your product is covered by this guarantee with a proof of purchase. The Manufacturer reserves the right to charge for the reasonable cost of any service call if:

• You cannot provide evidence that your product is covered by this guarantee.
•  Where a service call has been made and the Service Representative finds that there is nofault with your product.
• That your product has not been installed or operated in accordance with the User Instructions Booklet.
• That the fault was caused by something other than faulty materials, defective components or manufacturing defects.
• For missed appointments.

Payment of these costs are due immediately upon the Service Representative providing you with an invoice. The Manufacturer reserves the right to terminate the guarantee if you fail to pay the costs for the service call in a timely manner. If you are a resident of the United Kingdom, this guarantee will be governed by English law and subject to the exclusive jurisdiction of the English Courts, save where you live in another part of the United Kingdom, in which case the governing law and exclusive jurisdiction of the courts of that country will apply.

If you are resident in the Republic of Ireland, this guarantee will be governed by Irish law and the Irish courts will have exclusive jurisdiction. This guarantee is provided by Beko plc. Beko House, 1 Greenhill Crescent, Watford, Hertfordshire. WD18 8QU. Beko plc is registered in England and Wales with company registration number 02415578

BEKO UK AND ROI BUILT-IN APPLIANCES GUARANTEE TERMS AND CONDITIONS

If you have purchased a American style fridge freezer, built-in or integrated appliance, and registered it within 90 days of purchase by completing our online registration form or our by calling our telephone registration line, then the standard 12 month guarantee will be extended to 24 months, under the same terms and conditions as detailed in our Standard Guarantee Terms and Conditions.

BEKO UK AND ROI PARTS GUARANTEE TERMS AND CONDITIONS

This 10 year parts guarantee relates to Beko products.

To confirm if your Beko appliance has our 10-year parts guarantee you can visit our website at beko.co.uk/guarantee-terms or telephone our registrations team on 0800 497 0683. The Parts guarantee terms and conditions are in addition to our Standard guarantee terms and conditions detailed in the previous section.

In order to activate the 10 year parts guarantee you MUST register the appliance within 90 days of the original purchase date. You can register by visiting our websites. For UK customer visit beko.co.uk/register or phone 0800 497 0683. For ROI customers visit beko.ie/register or phone 1803 000 081. Our Beko branded appliances carry FREE replacement parts for the first 10 years, provided they are fitted by our Service Representatives, at the applicable labour charge

Beko free standing appliances come with a 12 month parts and labour guarantee as standard. Beko built-in, integrated appliances or American fridge freezers come with a 12 month parts and labour guarantee as standard. This is extended to 24 months, free of charge, upon registration within 90 days of the purchase of the appliance. When you register your appliance for additional guarantee, you will automatically activate the 10 year parts guarantee. You do not need to register twice. To make a claim against your Beko Parts Guarantee (the “Guarantee”), all customer and product details must be registered with Beko plc using the procedure outlined below:

1. This extra 9 years (for free standing appliances) or 8 years (for built-in or integrated appliances or American fridge freezers) guarantee is only effective after the expiration of the standard manufacturer’s guarantee. EN / 52
2. It is only valid for certain models of Beko branded products serviced or repaired by Beko plc Authorised Service Representative and Own Engineers (the “Service Representative”) and does not cover any labour charge or any:
   • Components including but not limited to cabinet or appearance parts, control knobs, flaps and handles.
   • Accessories and/or consumable items including but not limited to ice trays, scrapers, cutlery baskets, filters and light bulbs.
3. To activate your guarantee, you MUST register your appliance within 90 days of the original purchase date, For UK customers, visit beko.co.uk/register or phone 0800 497 0683. For ROI customers visit beko.ie/register or phone 1803 000 081.
4. Registrations made after 90 days of the original purchase date, may be required to pay an additional fee to activate the 10 year free parts guarantee.
5. Any repair must be carried out by a Service Representative and booked directly with Beko plc.
6. Labour for the repair is not included in this guarantee and is chargeable at the time of booking a repair.
7. The repair is guaranteed for 3 months for the same defect.
8. In the unlikely event that the appliance is beyond economical repair we may at the sole discretion of Beko plc offer you an appliance at a reduced price. Our call out fee will still apply.
9. If the fault can’t be identified and the appliance is functioning normally a call out fee will apply.
10. The guarantee is not transferable and cannot be exchanged for cash.
11. There are no alternative or additional offers to this guarantee.
12. The guarantee is exclusive of the manufacturer’s standard guarantee.
13. All repair pricing can be found here beko.co.uk/guarantee-terms (UK & ROI). Alternatively contact our Customer Services Team for further information.
14. All prices are subject to change without notice.
15. We reserve the right to amend, modify, update, or change these Terms and Conditions at any time. Any such changes will be effective immediately upon being posted on our website or through other communication methods. Your continued use of our services after the posting of changes constitutes your acceptance of such changes. It is your responsibility to review these Terms and Conditions periodically to ensure you are aware of any updates.
16. The Terms and Conditions shown above are in addition to the standard terms and conditions of your product guarantee. Please read and refer to such Terms and Conditions when making any claim.
17. We may use the information you provide for marketing purposes and to analyse your purchasing preferences. We may keep your information for a reasonable period for these purposes in accordance with the applicable Data Protection Laws and General Data Protection Regulations (GDPR). You can opt into this service during the registration process. Further details are available at beko.co.uk/cookie-and-privacy-policy
18. These Terms and Conditions are governed by the laws of England and Wales; manufacturer: Beko plc, Beko House, 1 Greenhill Crescent, Watford WD18 8QU. Company Registration Number: 02415578

HOW TO OBTAIN SERVICE FOR YOUR APPLIANCE

Please keep your purchase receipt or other proof of purchase details in a safe place; youwill need to have this documentation available should the product require attention under guarantee.

Please take a few moments to complete the details below, as you will need this information when you call us,  or to use our online services. For help please visit beko.co.uk/support/model-finder

• The product model number is printed on the Operating Instruction Booklet / User guide
• The product model and serial number is printed on the Rating Label affixed to the appliance.
• The Retailer (Purchased from) and Date of purchase will be printed on your purchase receipt or other proof of purchase paperwork

Recording of these details alone will not count as proof of purchase. A valid proof of purchase is required for requesting service under guarantee

For service under guarantee or for product advice please call our Customer Service Team Before requesting service please check the troubleshooting guide in the Operating Instructions booklet or our video support found beko.co.uk/support/how-to-guides, as a charge may be levied where no fault is found, even though your product may still be under guarantee. After arranging a service visit please ensure the area around the product must be easily accessible to the Service Representative, without the need for cabinets or furniture to be removed or moved. It is your responsibility to ensure our Service Representatives have a clean and safe environment to carry out any repairs.

Please have your Model number and Serial number available when you call us, as you will be required to provide it prior to booking a service visit

UK Mainland & Northern Ireland:
0333 207 9710

Landline or mobile calls to 0333 numbers cost no more than calls to geographic numbers 01 or 02 and are charged at the basic rate. Calls from landlines and mobiles are included in free call packages but please check with your telephone service provider for exact call charges

Republic of Ireland:
01 862 3411
Service once the manufacturers guarantee has expired

If you have purchased an extended guarantee please refer to the instructions contained within the extended guarantee agreement document, otherwise please call us using the appropriate number above, where service can be obtained at a charge. If you do not have any extended guarantee you can call the Customer Services Team for UK customers on 0330 123 1750 and ROI customers on 01 862 3411

Contact us though our website

Send us a secure message through our online contact us form. Please visit our website, click Contact Us and choose a product support topic from the list of options. Complete the required details and click send message.

Product registrations

For UK registrations please visit beko.co.uk/register and for the Republic of Ireland visit beko.ie/register.