Bowers & Wilkins PI7 Wireless Headphones User Manual

Bowers & Wilkins PI7 Wireless Headphones

Welcome to Bowers & Wilkins and PI7

Thank you for choosing Bowers & Wilkins. When John Bowers first established our company, he did so in the belief that imaginative design, innovative engineering, and advanced technology were keys that could unlock the enjoyment of audio in the home.

PI7 is a high-performance in-ear headphone designed to deliver the highest quality mobile personal audio experience combined with the convenience of wireless operation and the serenity of noise-cancellation.

This manual will tell you everything you need to know to get the most from your PI7 headphones. Your PI7 can play music streamed wirelessly from your mobile phone, tablet, or computer via Bluetooth. PI7 can also be used for wireless telephony.

Carton Contents

PI7 Headphones with Ear Tips (M) Charging Case USB-C Charging and USB-C to 3.5mm Audio Cable Ear Tips (S/L) Literature Pack

Know Your Product

Switching Headphones On and Off

PI7 does not have a power control; instead, the power management is automatic. Your PI7 earbuds will automatically charge when placed into the charging case, and will be ready to use when they are removed from the case. When your earbuds are removed from the charging case and not used for 5 minutes, they will enter a power-saving mode. To enter power saving mode, start using the earbuds again by connecting your paired device, streaming audio, or placing the earbuds into your ear.

Headphone Controls

Each earbud has a Multi-function button located on the top cap of the earbud. The Multifunction button controls are as follows:

Media Playback

Adaptive Noise Cancellation

Noise cancellation is a series of advanced technologies that aid in removing undesired noise from the surrounding environment.  PI7 features our latest innovations in adaptive noise cancellation. This includes intelligent sensing that adapts noise cancellation and tuning best suited to your surrounding environment. As your surroundings change, noise cancellation will auto-adapt to complement your new environment.

The noise cancellation features are activated by pressing the left (L) earbud Multi-function button for 1 second, and additional 1-second presses cycle through the modes: On, Auto, or Off. See Diagram 2 for button location.

Voice Assistance

Voice Assistance is activated by pressing the right (R) earbud Multi-function button for 1 second. See Diagram 2 for button location.

Ambient Pass-Through

PI7 features ambient pass-through, which lets some external noise from the surrounding environment, such as safety announcements or conversations, be heard without taking the headphones off.

Ambient pass-through can be enabled or disabled through the Bowers & Wilkins headphone App. The level of ambient pass-through, High/Low/Off, can be adjusted to suit your needs through the App.

Wear Sensors

PI7 incorporates our latest enhanced wear detection sensors in both earbuds. The sensors enable intelligent battery conservation by entering power-saving mode when removed from the ears. When worn again, PI7 automatically wakes and connects to the last connected Bluetooth device.

The sensors will also pause audio when the earbuds are removed from your ears. Playback will auto-resume when the earbud is placed back in the ear. Auto resume has been further optimized, so it is ready only when you are. The wear sensor can be turned off from the Bowers & Wilkins Headphone App.

Stowing the Earbuds

When not in use, the PI7 earbuds should be stored inside the charging case, where they will be recharged, ready for future use.

Battery Charging

PI7 ships with the case and earbud batteries partially charged and may be used immediately. For best practice, we recommend fully charging the earbuds before first use. Please allow up to 3 hours for a full charge.

To charge the PI7 earbuds

1. Place the PI7 earbuds in the charging case.
2. Close the charging case lid.

Charging case

1. Use the supplied USB charging cable and connect the USB plug to a USB wall charger or a powered computer USB socket.
2. Then connect the USB-C end to the charging case USB-C socket.

Wireless charging station

1. Place the charging case onto a wireless charging station.
2. Ensure that the rear of the charging case is on the charging station (with the case indicator facing up).

Status Indicator

The status indicator is located on the front of the case. When the earbuds are placed in the case, the LED provides information about the earbuds. When the earbuds are removed from the case, the LED provides information on the charging case. See Diagram 3 for LED states.

Checking Battery Levels

You can check the case battery level by pressing the button on the outside of the case once. When both earbuds are stowed in the case, press the same button twice to see the earbud’s battery level. See Diagram 4 for button location.

With the earbuds in the charging case

With the earbuds removed from the charging case

Bluetooth Connectivity

Your PI7 earphones are designed to stream music wirelessly from Bluetooth audio devices, such as smartphones, tablets, or computers. To do so, the earphones and device must first be paired. When you receive your PI7 earphones, they will be ready to pair with a Bluetooth audio device.

iOS System / Android System without Google FastPair.

1. Download the Bowers & Wilkins Headphone App.
2. Open the case lid, and the case indicator will flash blue.
3. Go to the Bluetooth pairing menu of your device and select the “Bowers & Wilkins PI7” from the device list.
4. The case indicator will change to solid blue to indicate pairing is successful.
5. Open the Bowers & Wilkins app and add the headphones.

To Pair with a Subsequent Device.

1. Open the case lid with the earbuds placed inside the case.
2. Press and hold the button inside the case for between 1 and 5 seconds; the case indicator will flash blue.
3. Go to the Bluetooth pairing menu of your new device and select the “Bowers & Wilkins PI7” from the device list.
4. The case indicator will change to solid blue to indicate pairing is successful.

PI7 can remember up to 3 paired Bluetooth Devices. Repeat the above steps to pair more devices with Google FastPair (For Android systems integrated with GFP Feature)

To Add your Headphones

1. Place the case no further than 10cm (4 inches) away frthe om the Android device (BT enabled) and open the PI7 case lid.
2. A GFP (Google FastPair) notification window will pop up showing “Bowers & Wilkins PI7 detected” and request to start the pairing process.
3. Press the “Notification” button on the window to enable the pairing; a successful connection will be shown in the GFP window.

Once Paired

1. GFP window will direct you to the Google Play Store to download and install the Bowers & Wilkins App.
2. L/R Earbud and case Battery Level can be seen on the GFP window

Disconnect from a Device

You can quickly disconnect PI7 from a device by putting the earbuds back in the case. Alternatively, you can manage connections in further detail using the Bowers & Wilkins Headphones app under Connections.

App Features

The Bowers & Wilkins Headphones app provides extended setup and adjustments to features such as Adaptive Noise Cancellation, Ambient PassThrough, and Wear Sensors.

The app also provides further customizations such as voice prompt, level of ambient pass-through, connection management, and headphone software updates. The app is available as a free download on iOS and Android devices.

To add your headphones:

1. From your mobile device, download and install the Bowers & Wilkins Headphones app.
2. Launch the app, then read and follow the instructions pertaining to app notification and permissions.
3. After reaching the main screen, simply tap + and follow the in-app instructions.

Headphone Software Update

Bowers & Wilkins will occasionally make available software updates that refine and optimize the performance of your headphones or add new features. The Bowers & Wilkins Headphones app will notify you when a software update is available, tap on the notification, and follow the in-app instructions.s

Wearing Your Headphones

Wearing your headphones correctly will help ensure you get the best possible experience, see Diagram 5. Like many in-ear earphones, PI7 earbuds are designed to seal the ear canal in order to perform optimally. Ear tips come in three sizes (small, medium, um and large). Finding the proper size for your ear is critical to obtaining a good seal and ensuring PI7 and the advanced features,s uch as Adaptive Noise Cancellation, perform optimally.

1. Identify the left and right, finding the L/R, and the identification located on the inner side of each earbud.
2. Place the earbuds in your ear and twist them backwards slightly so that the tips engage comfortably with the opening of the ear canal.
3. If the earbud tip feels too large or too small, try another size ear tip to ensure the best possible fit.

Media Streaming

Connecting your case to the media source with

The supplied USB type-C-to-3.5mm or USB  type-C-to-C Cable for media streaming, see Diagram 6.

1. Connect the supplied cable to the case and the source device.
2. Your PI7 will automatically start streaming.

Pair a secondary/subsequent headphone (ONLY Bowers & Wilkins) to the case for media streaming. Your case can also pair with another Bowers & Wilkins Headphone for media streaming.g

1. Connect the supplied cable to the case and the source device.
2. Press and hold the outside button for 3 seconds until the LED flashes blue.
3. Switch the headphone into pairing mode.
4. The case LED will change to a solid blue light to indicate the connection is completed.
5. Once paired, Press the external case button:
   • 1x to START the streaming
   • 2x to STOP thee

Reset

Factory Reset

You can clear the paired device history and restore all settings to their defaults. To factory reset the earbuds, open the charging case with the earbuds placed inside. Press and hold the button on the inside of the case for 5 seconds and release. The indicator on the case will turn red to indicate the result. et

Hard Reset

To hard reset the earbuds, open the case with the earbuds placed inside. Press and hold the button inside the case for 15 seconds untthe il the LED indicator goes off and illuminates green to indicate completion of the hard reset process

Caring For Your Earphones

Your earbuds can be cleaned with a damp cloth and gently dabbed until clean. Do not use cleaning detergents, rubbing alcohol, or chemical cleaners/ polish, as doing so may damage your earbuds.

Specifications

Environmental Information

• This product automatically manages its power state without the need for any interaction. When connected to a network and not in use, power consumption is automatically reduced below 2 watts.
• This product complies with international directives, including but not limited to the Restriction of Hazardous Substances (RoHS) in electrical and electronic equipment, the Registration, Evaluation, Authorization and restriction of Chemicals (REACH), and the disposal of Waste Electrical and Electronic Equipment (WEEE).
• Consult your local waste disposal authority for guidance on how to properly recycle or dispose of this product.

Customer Service

• • Ph:  800 370 3740
  • Website: https://www.bowerswilkins.com/

FAQs

Q: What type of headphones are the PI7?

High-end true wireless in-ear headphones with adaptive noise reduction, high-resolution sound, and a special audio retransmission feature via their charging case are the PI7.

Q: Are the PI7 earbuds water-resistant?

Indeed. The PI7’s IP54 classification protects them from light dust and splashes, making them perfect for rainy commutes or gym exercises but unsuitable for swimming or intense rain.

Q: Do the PI7 offer active noise cancellation?

Indeed. In order to provide a balanced listening experience, the PI7’s adaptive ANC continuously analyzes outside noise and automatically modifies the cancellation level.

Q: Do the PI7 support multipoint Bluetooth?

Not entirely. The PI7 can only actively connect to one device at a time, but it can recall several linked devices.

Q: Can I use one earbud independently?

Indeed. Single-earbud mode is supported by the PI7. For calls or audio playback, you can use either left or right.

Q: How do I update the firmware?

The B&W Music App is used to send firmware upgrades. Before beginning the update, make sure the case and the earbuds are fully charged.

Q: Are the ear tips replaceable?

Yes. The PI7 includes multiple silicone ear tip sizes. Replacement tips can also be purchased from Bowers & Wilkins.

Q: How good are the PI7 for phone and video calls?

To increase call clarity, the PI7 has several microphones and digital noise reduction. Both peaceful and moderately noisy surroundings are conducive to their success.