![]()
Bang & Olufsen Beocom EX UC Wireless Headphones
Introduction
The app gives you the full Bang & Olufsen experience from setup to audio personalisation, product support, and new features right at your fingertips. When you first start the Bang & Olufsen app, you are asked to create a user account. Then tap the Add Product icon to add your product to the app.

Overview
Open Case
Bt Pairing

When opening the Charging Case lid for the Bang & Olufsen Cisco 950 True Wireless Earbuds first time, it will go into automatic pairing mode.
With another Device
Insert AirPods
Inside the box, you will find different sizes of eartips. Pick the ones Bang & Olufsen Beocom EX UC Wireless Headphones that fit you best for maximum comfort. Remember, the earbuds will automatically connect to your latest device via Bluetooth when removed from the charging case.
Call Operation
| Answer call | Single tap | |
| End call | Double-tap and hold | |
| Reject call | Double-tap and hold | |
| Volume up | Tap and hold | |
| Volume down | Tap and hold | |
| Own Voice, Active Noise Cancellation, Neutral (cycle) | Single tap | |
| Mute/Unmute | Single tap |
Media Operation
| Play/Pause | Single tap | |
| Volume up | Tap and hold | |
| Volume down | Tap and hold | |
| Next track (Customize*) | Double tap | |
| Transparency, Active Noise Cancellation, Neutral (cycle) | Single tap |
Single Earbud Operation

Customize Single Earbud Operations in the Bang & Olufsen app to match your preferences. (e.g., previous track, voice assistant, battery status…)
Charging

Customer Support
- Visit: http://www.bang-olufsen.com
- Ph:+45 96841122
- Timing: 9:00 – 12:00
- Company name: Bang & Olufsen UK Ltd
- Company address: 7 Albemarle Street, London, W1S 4HQ, United Kingdom
FAQs
Can I hear ambient sounds while wearing the headphones?
Indeed, Transparency Mode lets outside noises in without taking off the headphones, which is helpful for talks or announcements.
Are the headphones comfortable for long-term wear?
Indeed, the Beocom EX UC has a lightweight, adjustable headband and memory foam ear cushions for prolonged use at work or on the road.
Can I use the headphones for video conferencing on a PC without Bluetooth?
Yes, for a reliable wired connection and complete UC platform compatibility, use a USB-C cable.
Can I integrate the headphones with smart assistants?
Yes, you can use your connected device to interact with Cortana, Google Assistant, and Siri.
How loud can the headphones get?
For both music and calls, the Beocom EX UC produces sound that fills a room with powerful bass, clear mids, and sharp highs.
Are replacement parts available?
Yes, authorised service centres for Bang & Olufsen sell headbands, cables, and ear cushions.
Can I use only one earcup for calls?
Yes, you can make calls using either the left or right earcup separately, which helps you multitask while still paying attention to your surroundings.






