Honeywell El Capitan Electric Mountain Bicycle
Safety Instructions
This manual contains important safety, performance, C, Ee, and service information. Failure to follow the instructions and warnings may lead to serious injury or death.
- All users must read and understand this manual carefully before riding on the new electric bicycle. Always keep this manual for future reference.
- Check your bicycle for proper fit and installation, normal operation, loose parts, and defects before riding. If you find any problem, please contact us before riding.
- Electric bikes are heavier and faster than normal bikes, which also increases the risk of accidents. Please take extra caution and care while riding. We recommend using the lowest assist level until you are comfortable with the bike operation.
- It is the rider’s responsibility to know and obey the local regulations and ru,les such as where you can ride, minimum rider age, transportation, and registration that apply to an electric bicycle.
- Always wear an approved bicycle helmet whenever riding a bike. We recommend using head and tail lights at night to increase visibility and using proper cycling hand signals while riding.
- Do not ride aggressively, as it can damage the bike and/or cause or lead to dangerous riding situations.
- Never operate a bike while under the influence of alcohol, drugs, or any substance or condition that could impair the ability to operate a bike safely.
Pre-ride Safety Check
- Make sure tires are properly inflated. Use a reliable tire gauge to check the tire pressure.
- If the pressure is too low, inflate your tires until you reach the recommended pressure as shown on the tire sidewall. Inspect the outer surface of the tires.
- Make sure there is no excessive wear in the tread, cuts or cracks on the tread or sidewall, exposed threads or wires, or bulges.
- Make sure all wheel spokes are tight and are free from any damage.
- Check to make sure that the quick-release levers are fully closed and secured with the proper tension.
- Ensure the brakes work properly.
- Spin the wheels to check for rubbing and then apply the brakes to ensure they stop the bike smoothly and evenly.
- Check the brake pads for excessive wear.
- Inspect your bike chain to make sure it runs smoothly.
- If there’s any rust or if it squeaks when you turn the crank, be sure to lubricate it.
- Adjust handlebars and seat so they are tight and at a comfortable height.
- Make sure the battery is locked and secured in the frame and charged before use.
- Check the cables and housing to make sure there is no fraying or splitting.
- Ensure the headlight, throttle, and display screen are working properly.
- Check for any loose parts or other mechanical problems.
General Information
Speed Limit
Your Honeywell electric bike can assist you up to 20MPH (32 km/h), which is the legal limit in most areas in the U.S. Honeywell bikes are considered Class 2 electric bikes.
Riding Range
Your electric bike can travel up to 40 miles with pedal assist on a single full charge of the battery. However, the range may vary depending on elevation, speed, assistance level, rider weight, headwind, and ambient temperature, tire type and pressure, road condition, etc.
Maximum Riding and Cargo Weight Limit
- Maximum Rider Weight: 300lb (158kg)
- Maximum Cargo* Weight: 50lb (23kg)
Cargo racks are optional and need to be purchased and installed separately
Transportation and Storage
- When transporting the bike, make sure the power is off.
- If transporting on a vehicle, be aware of the maximum load capacity of the vehicle’s roof, towing hook, and/or the bicycle carrier r and make sure the battery is removed and stored elsewhere in the vehicle.
- Always know and obey the local laws regarding the transportation of an electric bicycle. Check with your airline or local carrier before transporting your bike. Also, make sure to check your local regulations regarding traveling with a Li-Ion battery.
- It is recommended to park your bikes indoors and always lock up your bike and battery if parked in public places.
BATTERY
General Information
- Your electric bike uses a Lithium-Ion battery, which can be charged on or off the bike.
- Make sure to fully charge the battery for about 8 hours before the first use.
- A full charge normally takes about 4-5 hours when the battery is not empty.
- When the battery is empty (0% charge),
Charging Procedure
- Make sure that the bike is turned off while charging.
- Remove the rubber cover on the charging port and plug the charger into the bike’s charging port. Then, plug the other end of the charger into a power outlet. Charging should initiate and will be indicated by the charge status lights on the charger turning red.
- You will know the bike is fully charged when the light on the battery box turns green. You can then unplug the charger from the wall outlet and proceed to remove the charger output plug from the battery charging port.
Battery Removal/ Installation
- Ensure the bike is turned off while removing or installing the battery.
- Insert the key in the lock and turn it to unlock the battery box. Carefully remove/insert the battery from/into the e-bike..
- Ensure the battery has been properly secured to the bike. Do not ride the bike if the battery rattles or moves.
- Do not touch the “+” and “-” terminal contacts on the bottom of the battery when the battery is removed from the bike.
Battery Safety and Care
- Make sure to turn off the bike while charging.
- Check the charger, charger cables, plug, and battery for damage before each charge, and ensure these components are dry to avoid any short circuit.
- Only use the originally included battery and ch;rge, please contact us if you need any replacement.
- Do not cover up the charger when plugged in or charging.
- Do not open the battery housing, as it will void the warranty
- Store and charge the battery in a safe, dry indoor location between 32°F and 104°F, and away from children. To ensure a long battery life, it is best to store the battery at room temperature.
- Long-term storage:e Make sure that the battery is fully charged, then remove it from the bike and store it in a safe place. Check the battery regularly, and fully charge the battery every two months..
- Battery leakage may occur under extreme usage or temperature conditions. Avoid contact with skin and eyes..
- Do not charge a battery for more than 12 hours at a time.
- Never leave a charging battery unattended battery The other bike components should be disposed of and recycled according to local recycling and environmental regulations. Do not dispose of them with household waste.
ASSEMBLY INSTRUCTIONS
Unbox your bike
Open the bike box, first remove the small box inside, ask someone to help slowly lift the bike out of the box. Once the bike is removed from the box, set the bike on the ground with its rear wheel and front fork touching the floor. Open the small box and carefully set out all contents. We suggest you take a picture of the whole bike and all the accessories before installation..
Make sure all the following pieces are included: Front wheel, Quick release, Handlebar, Keys (2x, attached to the handlebar), Assembly toolkit, Pedals (left and right), Charger, er and Manual.
Included tools for assembly
Hardware | Usage | Torque Required (Nm) |
1. 13mm, 15mm flat wrenches | Install pedals and front wheel nuts | 12-15 |
2. Phillips screwdriver | Reserved for spare | |
3. 4mm allen key | Tighten the screws on the handlebars | 4-5 |
45mm allen key | Tighten the screws on the stem | 6 |
If there are any missing parts, please contact us immediately.
Install the handlebars
First, adjust the fork and make sure that it is facing forward in the correct direction. You will know the fork is in the correct position when the brake caliper is situated on the driver’s left-hand side of the bike.
- Use the 4mm allen key to take off the 4 front bolts of the stem.
- Once the 4 front bolts are removed, place the handlebar into the handlebar holder. Adjust the handlebars to the desired angle and make sure that the handlebar is centered on the stem.
Once you find a suitable position, you are able to start fastening down the handlebar faceplate. We recommend using the 4mm allen key to attach the bolts one at a time (diagonally), then fully tighten until all bolts are installed.
- Attach the 4 front bolts one at a time
- Fully tighten all bolts.
Make sure to tighten the top and bottom bolts on the stem with your 5mm allen key. The bolts will already be in pla;e, just make sure they are tightly fastened.
- Tighten the top bolt
- Tighten the bottom bolt.
Install the front wheel
Note that even though the tire in the photos below might not be the same size as your bike, the installation process is the same. Once your handlebars are in place, you can start the wheel installation process. Flip your bike upside down, make sure it is resting on the seat and handlebars.
You also need to make sure that your display is out of the way; if you rest your bike on top of the display, it is likely to become damaged.
- Flip your bike upside down ashown s shown below.
- Locate the quick-release lever, the thumb nut, anthe d the cone spring (opposite the lever) attached to the front wheel. Make sure you keep the thumb nut and spring together.
- Position the front wheel and make sure that the direction of the disc and the disc brake are the same.
- The front fork should be straight. Push the quick-release lever through the front wheel hub, and make sure that the spring is positioned correctly on each side of the wheel. Finally, tighten the nut to fix the front wheel and then turn your bike over to the proper position.
Install the pedals
L/WL is marked as the left pedal, R/WR is marked as the right pedal. Carefully insert the right pedal (R/WR) into the right crank, and the left pedal (L/WL) into the left crank.
Make sure that when installing, the pedal is rotated in the forward-facing direction, then use the 15mm flat wrench to tighten it into place.
- Install the left pedal.
- Install the right pedal.
Adjusting your seat height
Make sure to retighten after adjustment. If you are unable to adjust your seat, open the lever and then turn it counterclockwise to loosen it. On the contrary, if it is too loose, turn the lever clockwise to tighten it.
OPERATION
LCD Display Operation
The table and image below show the various features and information displayed on the LCLCD display..
Location | Information |
1. | UP button |
2. | POWERSWITCHH button |
3. | DOWN button |
4. | Pedal Assist Level (PAS): (0 – 5) Mode; 0 = No assistance |
5. | Battery Level Indicator: Bars: over 70% battery capacity Bar: less than 15% battery capacity |
6. | Cruise Mode Indicator: (On /Off) |
7. | Pedal Assist Indicator: (On /Off) |
8. | Timer: (Current trip time TM / Total trip time TTM) |
9. | Throttle Mode Indicator: (On /Off) |
10. | Walk Assist Mode Indicator: (On /Off) |
11. | Speed (MPH or KM/H): (Real-time speed/ Max speed MXS / Average speed AVS) |
12. | Distance (MPH or KM): (Current distance traveled DST/ Total distance traveled ODO /Real-time battery voltage VOL) |
13. | Brake Indicator: (On /Off) |
14. | Head Light Indicator: (On /Off) |
Please read and understand all sections of this entire manual before operating the bike for the first time.
Turning on/off the e-bike
- Press and hold the ‘POWER’ button to turn on or turn off the display and the motor power supply of the bike.
- The display and the motor power supply will automatically turn off when the bike is not used for a consecutive 5 minutes.
Pedal Assistance
- Your electric bike offers pedal assist by providing power only when you pedal.
- To use the pedal assist, simply press the ‘UP’ or ‘DOWN’ button on the display to increase or decrease the amount of pedal assist from levels 0-5. Level 0 means conventional non-electric riding.
- Pedal assist will propel you at speeds up to 20mph (32km/h). This means that as you reach this speed, electrical assistance stops.
Throttle
- Simply push the throttle using your thumb, and the throttle can propel you at speeds up to 20 mph (32km/h).
- You can use the throttle along with the pedal Honeywell El Capitan Electric Mountain Bicycle assist or on its own.
Headlight Operation
- Once the display is powered on, press and hold the ‘UP’ button on the display to turn on the headlight
- Press and hold the ‘UP’ button again to turn off the headlight.
Walk Assistance
- Walk Assist can make it easier for you to push your bike.
- Press and hold the ‘DOWN’ button to initiate walk assist mode.
Display Mode
Press the ‘POWER’ button to cycle through the Honeywell El Capitan Electric Mountain Bicycle different modes of the display. The display will automatically
return to display 1 after 5 seconds while riding.
- Display 1: Battery level indicator/ Current trip time/ PAS level/ Real-time speed/ Current distance traveled
- Display 2: Battery level indicator/ Total trip time/ PAS level/ Average speed/ Total distance traveled
- Display 3: Battery level indicator/ Total trip time/ PAS level/ Maximum speed/ Real-time voltage
Error Codes
In the rare event of an electrical issue with the bike, an error code may appear on your display.
Please note the error code and contact Honeywell Bikes Support at (800)-768-0792 immediately. The following error codes can aid in troubleshooting:
Error Code | Definition |
01_info | Throttle abnormality |
03_info | Motor hall signal abnormality |
04_info | Torque sensor signal abnormality |
05_info | Axis speed sensor abnormality (only applied to the torque sensor ) |
06_info | Motor or controller short circuit abnormality |
Maintainance
General Bike Care
- Just like standard bikes, regularly clean Honeywell El Capitan Electric Mountain Bicycle and check your electric bike’s components. Always remove the
battery and turn off the bike before performing any inspection or service. - We recommend lubricating the bike chain every two months.
- Honeywell electric bikes and their components are water-resistant.
- Riding in rain or snow should not cause any damage.
- However, please do not submerge your bike’s electrical components in water or use a pressure washer to clean the bike.
- This could cause water damage to components inside the bike.
- Clean all components carefully with Honeywell El Capitan Electric Mountain Bicycle a soft, damp cloth using mild soap and water.
- Then use a dry cloth to wipe clean.
- Protect the electric system and battery against extreme temperatures.
WARRANTY
All Honeywell electric bikes and their Honeywell El Capitan Electric Mountain Bicycle components carry a 1-year manufacturer’s warranty with the original
registered owner. Please carefully read our warranty terms below.
Warranty Policy
- We will need photos and video of the defective part before processing the claim.
- The owner will be responsible for l.. labor.
- The warranty coverage only applies to the original registered owner and is not transferable.
Warranty Exclusions
- Normal wear and tear
- Damage or failure resulting from failure to follow instructions in the owner’s manual
- Damage or failure from abuse, neglect, misuse, improper repairs, or accident
- Damage or failure re from the modification of any of the bike systems
- Damage or failure of any part of the electrical system resulting from improper storage or charging of the battery
- Damage or failure from the replacement of any of the original components or the installation of aftermarket components
accessories - Lost or damaged keys
Customer Support
- Help Center: https://honeywellbikes.zendesk.com
- Email: support@honeywellbikes.com
- Phone: (800)-768-0792
FAQs
Q: How long does it take for the battery to charge completely?
Ans: Using the regular charger that comes with the device, charging the battery from 0% to 100% takes about 5 to 6 hours. Avoid frequently leaving the battery on the charger overnight for optimal battery health.
Q: If the battery dies, can I still ride the El Capitan like a normal bike?
Ans: When the battery runs out, the Honeywell El Capitan operates similarly to a typical mountain bike.
Q: Is the bicycle water-resistant?
Ans: Because of its IPX4 water resistance rating, the El Capitan can withstand light rain and other damp circumstances.
Q: With electric assistance, what is the maximum speed?
Ans: In most areas, the maximum speed with electric assistance is 20 mph (32 km/h), in compliance with Class 2 e-bike rules.
Q: Which riding modes are available?
Ans: The El Capitan has a full-throttle mode in addition to three pedal assist settings (Low, Medium, and High). Depending on your riding demands.
Q: Can I use regular mountain bike tires in place of the tires?
Ans: Most MTB tires that fit the rim width and clearance can be used in place of the El Capitan’s regular 27.5″ or 29″ mountain bike tires, depending on the model.
Q: Is there an app for tracking rides or updates included with the bike?
Ans: The El Capitan does not yet have app integration or Bluetooth.