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    Home » Honeywell TH9320WF Touchscreen Thermostat Installations
    Honeywell

    Honeywell TH9320WF Touchscreen Thermostat Installations

    Gabriel SmithBy Gabriel SmithAugust 6, 2025Updated:September 19, 2025No Comments12 Mins Read
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    Honeywell-logo

    Honeywell TH9320WF Touchscreen Thermostat

    Honeywell-TH9320-WF-Touchscreen-Thermostat-Product

    Read and save these instructions Wallplate installation

    1. Separate the wallplate from the thermostat.
    2. Mount the wallplate as shown below.Honeywell-TH9320-WF-Touchscreen-Thermostat-fig-1
    3. Drill 3/16″ holes for drywall. Drill 7/32″ holes for plaster.Honeywell-TH9320-WF-Touchscreen-Thermostat-fig-2

    CAUTION

    • ELECTRICAL HAZARD
      Can cause electrical shock or damage to equipment. Disconnect power before beginning installation.
    • MERCURY NOTICE
      If this product is replacing a control that contains mercury in a sealed tube, do not place the old control in the trash.

    Wiring

    Terminal Designations

    • C: Common wire from the secondary side of the cooling transformer (if 2 transformers).
    • K: Optional C-wire adaptor.
    • Rc: Cooling power. Connect to the secondary side of the cooling system transformer.
    • R: Heating power. Connect to the secondary side of the heating system transformer.
    • W-O/B: 1st stage heat relay. Or changeover valve for heat pumps.
    • Y: 1st stage compressor contactor.
    • G: Fan relay.
    • W2-Aux/E: 2nd stage heat relay. Or heat pump auxiliary/Emergency heat relay.
    • Y2: 2nd stage compressor contactor.
    • L: Heat pump system monitor. Y2 G Y L W2 MCR34825Jumper Loop, a plug with a wire loop used to connect the R to the Rc terminals. Leave the jumper loop in place in single transformer systems. Remove (unplug) the jumper loop in the two transformer systems.Honeywell-TH9320-WF-Touchscreen-Thermostat-fig-3

    Wiring guide — conventional systems

    1. This thermostat requires a 24VAC common to power the thermostat. The K terminal is available for
      C-wire adaptor (THP9045A1098).
    2. Straighten the wire. Using a pen tip to hold down the terminal, gently slide the wire into the terminal hole.
      Note: The Terminal hole will only accept one wire.

    If you’re looking for another Wi-Fi enabled model with similar touchscreen controls, check the Honeywell RTH9585WF Touchscreen Thermostat User Guide.

    1H/1C System (1 transformer)Honeywell-TH9320-WF-Touchscreen-Thermostat-fig-20

    • Rc Power [1]
    • R [R+Rc joined by jumper loop]
    • Y Compressor contactor
    • C 24VAC common
    • W Heat relay
    • G Fan relay

    Heat-only SystemHoneywell-TH9320-WF-Touchscreen-Thermostat-fig-21

    • Rc Power [1]
    • R [R+Rc joined by jumper loop]
    • C 24VAC common
    • W Heat relay

    1H/1C System (2 transformers)

    • Rc Power (cooling transformer) [1, 2]
    • R Power (heating transformer) [1, 2]
    • Y Compressor contactor
    • C 24VAC common [3]
    • W Heat relay
    • G Fan relay

    Heat-only System with Fan

    • Rc Power [1]
    • R [R+Rc joined by jumper loop]
    • C 24VAC common
    • W Heat relay
    • G Fan relay

    Cool-only System

    • Rc Power [1]
    • R [R+Rc joined by jumper loop]
    • Y Compressor contactor
    • C 24VAC common
    • G Fan relay

    2H/2C System (1 transformer)

    • Rc Power [1]
    • R [R+Rc joined by jumper loop]
    • Y Compressor contactor (stage 1)
    • C 24VAC common
    • W Heat relay (stage 1)
    • G Fan relay
    • W2 Heat relay (stage 2)
    • Y2 Compressor contactor (stage 2)

    2H/2C System (2 transformers)

    • Rc Power (cooling transformer) [1, 2]
    • R Power (heating transformer) [1, 2]
    • Y Compressor contactor (stage 1)
    • C 24VAC common [3]
    • W Heat relay (stage 1)
    • G Fan relay
    • W2 Heat relay (stage 2)
    • Y2 Compressor contactor (stage 2)

    Wire specifications

    Use 18- to 22-gauge thermostat wire. Shielded cable is not required.

    1. Power supply. Provide disconnect means and overload protection as required.
    2. Remove jumper loop for 2-transformer systems.
    3. The common connection must come from the cooling transformer.

    Wiring guide — heat pump systems
    Wiring Instructions

    1. This thermostat requires a 24VAC common to power the thermostat. The K terminal is available for
      C-wire adaptor (THP9045A1098).
    2. Straighten the wire. Using a pen tip to hold down the terminal, gently slide the wire into the terminal hole.
      Note: The Terminal hole will only accept one wire.

    1H/1C Heat Pump SystemHoneywell-TH9320-WF-Touchscreen-Thermostat-fig-27

    • Rc Power [1]
    • R [R+Rc joined by jumper loop]
    • Y Compressor contactor
    • C 24VAC common
    • O/B Changeover valve [7]
    • G Fan relay\

    2H/1C Heat Pump System

    • Rc Power [1]
    • R [R+Rc joined by jumper loop]
    • Y Compressor contactor
    • C 24VAC common
    • O/B Changeover valve [2]
    • G Fan relay
    • Aux/E Auxiliary/Emergency heat relay
    • L Heat pump system monitor

    3H/2C Heat Pump System

    • Rc Power [1]
    • R [R+Rc joined by jumper loop]
    • Y Compressor contactor (stage 1)
    • C 24VAC common
    • O/B Changeover valve [2]
    • G Fan relay
    • Aux/E Auxiliary/Emergency heat relay
    • Y2 Compressor contactor (stage 2)
    • L Heat pump system monitor

    Wire specifications

    Use 18- to 22-gauge thermostat wire. Shielded cable is not required.

    1. Power supply. Provide disconnect means and overload protection as required.
    2. In Setup, set the changeover valve to O or B.

    or users who prefer a simpler programmable option without Wi-Fi, see the Honeywell RTH8500 Series Programmable Thermostat Guide.

    Initial setup

    Upon initial power up, or after being reset to factory defaults, the initial thermostat options (language, location, and system type) must be set to define the heating/cooling system. Other options can be customized later. Follow the prompts on the screen to select appropriate options.

    1. Touch the language you want the thermostat to display, then touch Next.
    2. Select Home or Business installation, then touch Next.Honeywell-TH9320-WF-Touchscreen-Thermostat-fig-5
    3. Touch Next, or name the thermostat location—touch THERMOSTAT and follow the rest of the instructions.Honeywell-TH9320-WF-Touchscreen-Thermostat-fig-6
    4. Select what the thermostat will control and touch Next.Honeywell-TH9320-WF-Touchscreen-Thermostat-fig-7
      Note: Touch the orange Help button on any screen for more information.
    5. Select the system type and touch Next. The system type determines other selections for completing the initial setup.Honeywell-TH9320-WF-Touchscreen-Thermostat-fig-8
    6. Touch Next after making selections on each screen.
    7. Touch Done on the last screen. The thermostat displays an option to connect to the Wi-Fi network.

    If you need a thermostat with advanced smart sensors and remote control, explore the Honeywell T9 Smart Sensor Thermostat Guide.

    System setup

    From the home screen, touch Menu > System Setup to modify the initial system setup.

    Honeywell-TH9320-WF-Touchscreen-Thermostat-fig-9

    Honeywell-TH9320-WF-Touchscreen-Thermostat-fig-12

    System Setup Options (MENU > System Setup)

    • Language
      English/Français/Español.
    • Thermostat installed in
      Home/Business (Thermostat is used in a residential (default) or commercial setting).
    • Your thermostat location
      Touch the THERMOSTAT button to display a screen where you can enter a custom name using a keypad. If you have only one thermostat, you can leave the name as THERMOSTAT. For business installations, you can check a box to display the thermostat name on the home screen.
    • Your thermostat controls
      Select Heating or Cooling, or both (default).
    • Your system type
      Select Forced Air (default), Heat Pump, Hot Water, or Steam. Each option offers different choices on the following screens.
    • Your forced air heating system type
      Select how your forced air system is powered: Gas/Oil (default) or Electric.
    • The efficiency of your heating system
      Select Standard Efficiency Forced Air (default) or High Efficiency Forced Air.
    • Your heating system type
      If you selected Hot Water or Steam on “Your system type,” select the specific heating system here.
    • Number of cooling stages
      Select 1 Stage (default) or 2 Stages. If you are unsure, note which wires are connected: ‘Y’ wire only (1 stage) or ‘Y’ and ‘Y2’.
    • Number of heating stages
      Select 1 Stage (default) or 2 Stages. If you are unsure, note which wires are connected: ‘W’ wire only (1 stage) or ‘W’ and ‘W2’.
    • Your fan control
      Select whether your thermostat (default) or heating system controls the fan.
    • Type of changeover valve
      If you selected Heat Pump on “Your system type,“ select whether it uses a cooling changeover valve (default) or a heating changeover valve.
    • Number of heat pump compressor stages
      Select 1 Stage (default) or 2 Stages. If you are unsure, note which wires are connected: ‘Y’ wire only (1 stage) or ‘Y’ and ‘Y2’.
    • Your backup heat
      No or Yes (default)

    Connecting to the Wi-Fi network

    After the initial setup, walk the homeowner through connecting to a Wi-Fi network. Or, refer the homeowner to the User’s Guide, so the homeowner can connect the thermostat to a Wi-Fi network at a later time.Honeywell-TH9320-WF-Touchscreen-Thermostat-fig-11

    1. Connect to the Winetworknetw.ork
      Touch Yes to connect the thermostat to the Wi-Fi network. The screen displays the message “Searching for wireless networks. Please wait…” after which it displays a list of all Wi-Fi networks it can find.
      Note: If you cannot complete this step now, touch I’ll do it later. The thermostat will display the home screen. Complete this process by selecting MENU > Wi-Fi Setup. Continue with Step 2.Honeywell-TH9320-WF-Touchscreen-Thermostat-fig-12
    2. Select the network
      2a Touch the name of the homeowner’s network. The thermostat displays a password page.Honeywell-TH9320-WF-Touchscreen-Thermostat-fig-13

    Note: If the home network is not shown on the list, touch Rescan.

    • 2b Using the keyboard, touch the characters that spell out the home network password.

    Honeywell-TH9320-WF-Touchscreen-Thermostat-fig-14

    • 2c Touch Done. The thermostat displays “Connecting to your network. Please wait…” then shows a “Connection Successful” screen.
    • 2d Touch Next to display the registration information screen.
    • 2e Have the homeowner register the thermostat by going to http://www.mytotalconnectcomfort. com
      Note the Thermostat MAC and CRC; they’ll be needed during registration. Or, refer the homeowner to the User’s Guide.
      Note: The Register Online screen remains active until you complete registration and/or touch Done.
      For remote access, the homeowner or end-user must register at mytotalconnectcomfort.comand set advanced preferences.
    1. Touch MENU. The thermostat displays a list of options.
    2. Select Preferences > Advanced Preferences. The thermostat displays the first screen of options that you can change.
    3. On each screen, make changes as needed, then touch Next to display new options. Repeat this step until you have made all changes.
    4. When you have made all changes, press Done to save and exit.

     

    • Scheduling Options
      Select Non-programmable or Programmable. Programmable uses default or customized programming to automatically raise and lower temperature settings for different times of day.
    • Temperature Indication
      Scale Select Fahrenheit or Celsius.
    • Heating and Cooling
      System Changeover: Select Manual or Automatic.
    • Number ofSchedulese
      Perio: ds Select 2 Periods Per Day or 4 Periods Per Day.
    • Pre-occupancy Purge Duration
      Select how long the fan will run before each occupied period: Off, 1, 2, or 3 hours.
    • Type of Override
      Select Standard to maintain the programmed periods or Initiate Occupancy to use energy-saving settings until a user presses Start Occupancy.
    • Override Duration
      Select how long to maintain Honeywell TH9320WF temperature during an override: 1-10 hours or No Limit.
    • Early Recovery for Heating
      Select No to begin recovery on schedule or Yes to ramp up temperature early.
    • Early Recovery for Cooling
      Select No to begin recovery on schedule or Yes to ramp down temperature early.
    • Temperature Limits
      Select the Minimum Cool and Maximum Heat Limit.
    • Keypad Lockout
      Select Unlocked/Partially Locked/Locked.
    • Clock Format
      Select 12-hour or 24-hour.
    • Daylight Saving Time
      Select Off or On. If set to On, the system will automatically change the time/date to account for daylight saving.
    • Indoor Display Offsets
      Select the number of degrees to offset the indoor temperature or the percentage to offset the indoor humidity.

    Troubleshooting

    If you have difficulty with your thermostat, Honeywell TH9320WF please try the following suggestions. Most problems can be corrected quickly and easily.

    Display is blank

    • Check the circuit breaker and reset if necessary.
    • Make sure the power switch on the heating and cooling system is on.
    • Make sure the furnace door is closed securely.
    • Make sure the C wire is connected.

    Cannot change the system setting to Cool

    • Check that the System Setup Honeywell TH9320WF screen “Your thermostat controls” or “Your system type” is set to match your heating and cooling equipment.

    The fan does not turn on when heat is required.

    • Check that the System Setup screen “Your fan control” is set to match your heating equipment.

    “Wait” appears on the screen.

    • The compressor protection feature is engaged. Wait 5 minutes for the system to restart safely, without damage to the compressor.

    Heat pump issues cool air in heat mode, or warm air in cool mode

    • Check your settings for the correct system setup. See “Type of changeover valve” on page 7.

    The heating or cooling system does not respond.

    • Touch the SYSTEM to set the system to Heat. Make sure the temperature is set higher than the Inside temperature.
    • Touch the SYSTEM to set the system to Cool. Make sure the temperature is set lower than the Inside temperature.
    • Check the circuit breaker and reset if necessary.
    • Make sure the power switch on the heating and cooling system is on.
    • Make sure the furnace door is closed securely.
    • If “Wait” is displayed, the compressor protection timer is on. Wait 5 minutes for the system to restart safely, without damaging the compressor.

    The heating system is running in cool mode.

    • Check that the System Setup screen “Your thermostat controls” or “Your system type” is set to match your heating and cooling equipment.

    Accessories & replacement parts

    Specifications

    1. Temperature Ranges
      • Heat: 40° to 90°F (4.5° to 32°C)
      • Cool: 50° to 99°F (10° to 37°C)
    2. Operating Ambient Temperature
      • 32° to 120°F (0° to 48.9°C)
    3. Shipping Temperature
      • -20° to 120°F (-28.9° to 48.9°C)
    4. Operating Relative Humidity
      • 5% to 90% (non-condensing)
    5. Physical Dimensions
      • 4-1/2″ W x 3-1/2″ H x 7/8” D
      • (115 mm W x 88 mm H x 22 mm D)

    Electrical Ratings

    Regulatory information

    FCC REGULATIONS 47 CFR § 15.19 (a)(3)

    This device complies with part 15 of the FCC RuleOperationsniare s subject to the following two conditions:

    1. This device may not cause harmful interference.
    2. This device must accept any interference received, including interference that may cause undesired operation.

    47 CFR § 15.21 (USA only)

    Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

    47 CFR § 15.105 (b)

    • See https://customer.resideo.com/en-US/
    • support/residential/codes-and-standards/
    • FCC15105/Pages/default.aspx for additional FCC information for this product. IC REGULATIONS RSS GEN
    • This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s Honeywell TH9320WF licence-exempt RSS(s).

    Operation is subject to the following two conditions

    1. This device may not cause interference.
    2. This device must accept any interference, Honeywell TH9320WF including interference that may cause undesired operation of the device.
    3. The operation of this equipment is subject to the following two conditions.
      • This equipment or device may not cause harmful interference.
      • This equipment or device must accept any interference, including interference that may cause undesired operation.
    • DISCONNECT POWER BEFORE INSTALLATION. Can cause electrical shock or damage to equipment.
    • MERCURY NOTICE: If this product is replacing Honeywell TH9320WF a control that contains mercury in a sealed tube, do not place the old control in the trash.
    • Contact the Thermostat Recycling Honeywell TH9320WF Corporation at www.thermostatrecycle.org or 800-238-8192 for information on how and where to properly and safely dispose of your old thermostat.

    Another multi-stage programmable option worth checking is the Honeywell RTH7500 Series Thermostat Guide.

    Need Help?

    • For assistance with this product ,please Honeywell TH9320WF visit http://customer.resideo.com or call Resideo Customer Care toll-free at 1-800-468-1502
    • 2019 Resideo Technologies, Inc.
      This product is manufactured by Resideo Technologies, Inc., Golden Valley, MN, 1-800-633-3991.
      The Honeywell Home trademark is used under license from Honeywell International Inc. All rights reserved.
    Honeywell TH9320WF installation Honeywell thermostat wiring guide Honeywell touchscreen thermostat manual Smart thermostat troubleshooting Wi-Fi thermostat setup Honeywell
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    Gabriel Smith

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