Primo PR509SV 2-in-1 Stick Vacuum Cleaner User Manual

Primo PR509SV 2-in-1 Stick Vacuum Cleaner

Safety Instructions

1. Keep this manual for future reference.
2. Make sure all packaging materials and promotional stickers have been removed before using the appliance for the first time.
3. Make sure children cannot play with the packaging materials.
4. This appliance is intended to be used in household and similar applications such as:
5. staff kitchen areas in shops, offices, and other working environments;
6. farm houses;
7. by clients in hotels, motels, and other residential-type environments
8. bed and breakfast type environments.
9. Children should be supervised to ensure that they do not play with the appliance.
10. This appliance can be used by children aged 16 years and above and persons with reduced physical,  sensory, or mental capabilities or a lack of experience and knowledge.
11. If they have been given supervision or instruction concerning the use of the appliance in a safe way, and understand the hazards involved.
12. Children shall not play with the appliance.

Parts

1. Ergonomic handle
2. On/off button
3. Mode button
4. Indicator lights suction power levels
5. Battery level indicator lights
6. Motor compartment
7. Dust container
8. Dust container release button
9. Metal tube release button
10. Metal tube
11. Release the button floor nozzle
12. Floor nozzle with rotating floor brush
13. Long crevice tool
14. 2-in-1 fabric brush
15. Adapter
16. Wall fixing (screws and plugs included)
17. Extra HEPA filter
18. Fluffy brush
19. Adapter connection

Before the First Use

• Remove all packaging materials and any promotional stickers.
• Prior to first use, charge the machine for 24 hours in order to be able to utilize the full capacity of the battery.
• Assemble all the parts:
  1. Slide the wand assembly into the motor part until it clicks into place. Make sure the power pins slide into the intended holes properly.
  2. Slide the floor attachment onto the wand assembly until it clicks into place. Make sure the power pins slide into the intended holes properly

Wall Mount

Please follow the instructions below to fix the wall mount:

1. Drill 2 holes in the wall corresponding to the attachment points of the wall mount, whereby the bottom hole is at least 120 cm from the ground.
2. Insert the supplied plugs into the wall.
3. Fix the wall mount using the supplied screws.
4. To store the device, simply hang it on the wall mount. You can also store accessories on the wall mount, both at the top and bottom.

Charging

• If the last light on the battery flashes, then the battery is almost empty. Turn off the vacuum cleaner and put it on charge.
• Connect the adapter via the provided connection, Primo PR509SV 2-in-1 Stick Vacuum Cleaner and then plug the adapter into the wall socket.
• The battery level indicator lights will flash. The battery is fully charged when all three lights are on.
• The machine cannot be started during charging.
• Prior to first use, charge the machine for 24 hours in order to be able to utilize the full capacity of the battery.
• It is recommended that the battery be fully charged for the first three charges.

Use

1. Choose the correct accessory for the cleaning task you want to carry out:
2. Floor attachment with rotating floor brush: suitable for floors and carpets.
3. When you switch on the machine, the rotating floor brush at the bottom of the floor nozzle will begin to turn.
4. This will cause the dirt in the opening to be shifted and thereby vacuumed up.
5. You can use the normal floor brush for all floor types; the Primo PR509SV 2-in-1 Stick Vacuum Cleaner fluffy floor brush is particularly suitable for sensitive floor types such as parquet or laminate floors.
6. Long crevice tool: for corners, cracks, skirting board edges, and hard-to-reach places.
7. 2-in-1 fabric brush: use on upholstered surfaces, keyboards, lamps, curtains, blinds, ventilation openings, etc.
8. The brush offers extra friction to make it easier to loosen hair and dust stuck on fabric. Use the short crevice tool for regular cleaning of small surfaces.
9. To switch between the brush and the crevice tool, press the button to unlock the brush and slide it up or down.
10. Press the on/off button. The vacuum cleaner starts working. Press again to stop.

Maintainance & Cleaning

1. Clean the appliance with a slightly moist soft cloth. Dry the machine off well. Never submerge the appliance in water!
2. Empty the dust container after each cleaning session.
3. Clean the dust container and filters at least once a month to maintain optimal performance.
4. We advise replacing the filters regularly to ensure optimal operation of the machine.
5. Disconnect the wand assembly from the motor part.
6. Hold the dust container over a rubbish bin and press the release button to open the cover. Empty the dust container.
7. Remove the coarse filter (a) from the dust container by turning it clockwise.
8. You can use the crevice cleaner as a tool.
9. Turn the HEPA filter (b) clockwise and remove the HEPA filter from the outer coarse filter (a)
10. Close the dirt receptacle and unscrew it from the motor section.
11. Wash all the parts under cold running water.
12. Allow all the parts to dry completely before reassembling them.
13. Make sure all the parts fit together nicely when assembling, before using the machine again.

Cleaning the Floor Brush

1. Remove the floor nozzle from the upright vacuum cleaner. Press the release button at the back of the floor nozzle and remove it from the machine.
2. Slide the switch backward to unlock the floor brush.
3. Gently remove any hair and dirt from around the brush; do this by hand or carefully with a knife. Rinse the brush under cold running water.
4. Allow the brush to dry completely before reassembling it.
5. To refit the brush, place the right side of the brush against the gear (a) and push the left side (b) until it clicks into place.
6. Push the nozzle back onto the stick. The machine is now again ready for use.

Troubleshooting

Warranty

Should you nevertheless experience problems with your device, we sincerely regret this. In that case, we kindly request that you contact our customer service. Our staff will gladly assist you.

This appliance has a two-year warranty period. During this period, the manufacturer is responsible for any failures that are the direct result of construction failure. If your device breaks down within the 2-year warranty period, you can return the device together with your receipt to the shop where you purchased it. The guarantee on accessories and components that are liable to wear and tear is only 6 months.

The guarantee and responsibility of the supplier PRIMO PR130DV PR131DV PR132DV Freezer and manufacturer lapse automatically in the following cases:

• In case of incorrect connection, e.g., electrical voltage that is too high.
• In case of incorrect, rough, or abnormal use.
• In case of insufficient or incorrect maintenance.
• In case of repairs or alterations to the device by the consumer or non-authorised third parties.

Environmental Instructions

For more detailed information about the recycling of this product, please contact your local city office, your household waste disposal service, or the shop where you purchased the product.

Customer Support

• Tel: 800-728-5508
• Website: www.primo-elektro.be
• Timings: Monday – Thursday: 8.30 – 12.00 and 13.00 – 17.00, Friday: 8.30 – 12.00 and 13.00 – 16.30

FAQs

Q: What does “2-in-1” mean for the Primo PR509SV vacuum?
For smaller spaces like furniture, stairs, and automobile interiors, the Primo PR509SV can be used as a detachable handheld vacuum in addition to a stick vacuum for floors and carpets.

Q: Is the Primo PR509SV cordless or corded?
With its rechargeable battery, this cordless vacuum offers increased portability and convenience of use without being dependent on an electrical outlet.

Q: How long does it take to fully charge the battery?
Usually, a full charge takes four to five hours. To guarantee battery longevity and safety, always use the original charger that came with the device.

Q: Can I replace the battery if it wears out?
Yes, a detachable and interchangeable battery is included with the PR509SV. Authorised shops or Primo’s customer support can provide replacement batteries.

Q: What types of surfaces can I clean with this vacuum?
Hard floors, low- to medium-pile carpets, tiles, and rugs are all suitable for the Primo PR509SV. The portable device is effective on a variety of surfaces, including car seats, drapes, and furniture.

Q: How do I switch from stick vacuum to handheld mode?
To separate the handheld vacuum from the stick body, press the main unit’s release button. For handheld use, attach the preferred nozzle or accessory.

Q: Is the filter washable?
Indeed! Depending on the model, you can gently wash the mesh or HEPA filter with water. To prevent motor damage, let it air dry entirely for a full day before reinstalling.

Q: Does it have a motorized brush head?
Indeed, the Hoover has a motorised floor brush to enhance the removal of waste from hard surfaces and carpets. Additionally, it lessens hair tangling.