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    Home » BROMIC TUNGSTEN 300 Smart Heat Gas Heater User Manual
    BROMIC

    BROMIC TUNGSTEN 300 Smart Heat Gas Heater User Manual

    By Gabriel SmithOctober 8, 2025Updated:October 9, 2025No Comments14 Mins Read
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    BROMIC TUNGSTEN 300 Smart Heat Gas HeaterBROMIC-TUNGSTEN-300-Smart-Heat-Gas-Heater-product

    Safety Instructions

    1. The installer should leave the manual with the customer for future reference.
    2. This Appliance is for outdoor areas only. (see attached diagrammatic representations of outdoor areas “Appendix A”).
    3. Avoid inhaling fumes emitted from the heater’s first use.
    4. Smoke and odour from the burning of oils used in manufacturing will appear.
    5. Both the smoke and odour will dissipate after approximately 30 minutes.
    6. Ensure that a watertight seal is maintained on the electrical control box at all times.
    7. Regularly check for damage to the rubber seals.
    8. If damage to the rubber seals is suspected, discontinue use immediately, switch off power, and contact the place of purchase or authorized service technician for repair.

    Overview

    The Tungsten Smart-Heat Gas Radiant Heaters are designed to provide effective outdoor heating to both commercial and residential premises whilst offering an appealing design.

    The heaters incorporate full-function electronic controls, allowing them to be operated remotely from a conveniently located switch. The heaters have been designed to withstand the rigors of the outdoors.

    Specifications

    TUNGSTEN 300 TUNGSTEN 500
    Gas type PROPANE NATURAL GAS PROPANE NATURAL GAS
    Manufactured by BROMIC HEATING LTD – 10 Phiney Place, Ingleburn, NSW, 2565, SYDNEY, AUSTRALIA.
    Approval No. ETL & cETL Listing  4009079
    Gas Consumption 26,000 BTU 26,000 BTU 43,000 BTU 43,000 BTU
    Gas Type Propane Gas Only Natural Gas Propane Gas Only Natural Gas
    Max. Line Pressure 14” W.C. 14” W.C. 14” W.C. 14” W.C.
    Min. Line Pressure 11” W.C. 6” W.C. 11” W.C. 6” W.C.
    Manifold Pressure At Valve Test Point 10” W.C. 5” W.C. 10” W.C. 5” W.C.
    Orifice Size 0.85mm 1.3mm 0.85mm 1.3mm
    Weight 33lb 33lb 44lb 44lb
    Voltage 110 Volt 110 Volt 110 Volt 110 Volt
    Current < 2 Amp < 2 Amp < 2 Amp < 2 Amp

    Dimensions

    Without Heater DeflectorBROMIC-TUNGSTEN-300-Smart-Heat-Gas-Heater-figure-1With Heater DeflectorBROMIC-TUNGSTEN-300-Smart-Heat-Gas-Heater-figure-2General Information

    The Tungsten Series Gas radiant heaters are suitable for outdoor spaces. In addition to the installation instructions provided, authorized installers must abide by local codes, or in the absence of local codes, with the National Fuel Gas Code, ANSI Z223.1/NFPA 54, Natural Gas and Propane Installation Code, CSA B149.1, or Propane Storage and Handling Code, B149.2.

    Please note that these standards are subject to change. The heater is designed to function in winds up to 10mph. The heater is subject to reduced performance or failure in adverse weather conditions, such as high wind or extreme saturation.

    Features

    • Aesthetic appeal
    • Innovation
    • Performance
    • Flexibility
    • Cost effectiveness

    Installation

    This appliance shall only be used in above-ground open-air situations with:

    • natural ventilation
    • without stagnant areas
    • where gas leakage and products of combustion are rapidly dispersed by wind and natural convection.

    Any enclosure in which the appliance is used shall comply with one of the following:

    1. An enclosure with walls on all sides, but at least one permanent opening at ground level (ref. Appendix A, Example 1)
    2. Within a partial enclosure that includes an overhead cover and no more than two walls (ref. Appendix A, Example 2)
    3. Within a partial enclosure that includes an overhead cover and more than two walls, the following shall apply:
      • At least 25% of the total wall area is completely open (ref. Appendix A, Example 4), and
      • At least 30% of the remaining wall area is open and unrestricted (ref. Appendix A, Example 4)

    Gas Requirements

    Tungsten Propane Models

    • Use Propane gas only
      The approved manifold pressure to the appliance is 10” W.C.
    • The MIN inlet pressure to the appliance is 11” W.C
    • The MAX inlet pressure to the appliance is 14” W.C

    Tungsten Natural Gas Models

    • Use Natural Gas Only
    • Always use a Natural Gas Regulator (supplied internally to the gas valve)
    • Ensure that the Inlet pressure to the regulator does not exceed 14” W.C.
    • The MIN inlet pressure to the appliance is 6” W.C
    • The approved manifold pressure to the appliance is 5” W.C.

    Clearances

    When selecting the installation location for the Tungsten Series Heaters, the following mounting clearances should be followed. Care should be taken to ensure that the heater is not installed:

    • Where heat/ignition can cause damage to gas cylinders/ lines
    • Near other combustible materials
    • In open locations subject to rain
    • In indoor residential locations
    • In areas without sufficient clearances (refer below)

    BROMIC-TUNGSTEN-300-Smart-Heat-Gas-Heater-figure-3

    Minimum height to combustible materials
    Model A B C
    300 Series 3ft 3ft 8ft
    500 Series 3ft 3ft 8ft

    BROMIC-TUNGSTEN-300-Smart-Heat-Gas-Heater-figure-4

    Minimum height of combustible materials
    Model A B C
    300 Series 14” 3ft 8ft
    500 Series 14” 3ft 8ft

    Heater Instructions

    Step 1. Mount Wall Bracket/Control Housing To Wall

    • Remove Wall Bracket/Control Housing From Packaging
    • Place the mounting bracket in position and mark the fixing hole location on the wall. Drill holes using the appropriate drill size and type.
    • Attach the bracket to the wall using appropriate fixtures.

    BROMIC-TUNGSTEN-300-Smart-Heat-Gas-Heater-figure

    Step 2. Connect the CSA CSA-approved Flexible Gas Connector (as supplied) to the inlet fitting on the heater using 2 wrenches to tighten. Leak Test by applying compressed air (1/2″ PSI) to the open end of the flexible hose. Spray gas fittings with a soapy water solution and check for leaks.

    BROMIC-TUNGSTEN-300-Smart-Heat-Gas-Heater-figure-1

    Step 3. Fix the Mounting Arm to the back of the heater

    • Slide the Gas Connector and Wiring Harness inside the centre of the arm and have them exit through the shaped cut-out on the top surface of the arm
    • Ensure that the arm faces downwards at a 55° angle
    • Insert and tighten 4 M6 bolts as provided to fit the mounting arm to the heater.

    BROMIC-TUNGSTEN-300-Smart-Heat-Gas-Heater-figure-2

    Step 4. Attach Heater to Wall Bracket/Control Housing

    • Remove Front Cover from Control Housing
    • It may be necessary to manipulate the gas Hose so that the arm can slide into place.

    Step 5. Connect the CSA-approved flexible connector to the Gas Valve Outlet Fitting

    • Position the heater and hose so that the gas hose and fitting are in alignment.
    • Spanner Tighten using 2 wrenches, and leak test using soapy water (see section “leakage test”)

    BROMIC-TUNGSTEN-300-Smart-Heat-Gas-Heater-figure-3

     Insert Pivot Bolt
    • Position the Arm so that the rear holes of the mounting arm and the Control Housing are in alignment.
    • Insert the Bolt and washer (as supplied) through the Control Housing and Mount Arm, using the hole located on the bottom surface of the Control Housing, towards the rear. Spanner tightened in place.
    • Select the desired heater angle and insert the M6 Bolt and washer (as supplied) through the bottom surface of the Control Housing into the mounting arm, using the corresponding hole. (Heater’s angle will be 0°, 10 °, or 20°). Spannetighteneden in place.

    BROMIC-TUNGSTEN-300-Smart-Heat-Gas-Heater-figure-4

    Connect the 3 wires from the heater by carefully following the instructions below.w

    For Honeywell Control
    • Using a pair of needle-nose pliers, grip the white nisation terminal as shown, being mindful of the terminal pins of the control module.BROMIC-TUNGSTEN-300-Smart-Heat-Gas-Heater-figure-5
    • Insert the ionisation terminal into the terminal pir furthest away.
    • Ensure that the terminal firmly clicks into place.BROMIC-TUNGSTEN-300-Smart-Heat-Gas-Heater-figure-6
    • Repeat the process with the black ignition cable, inserting the terminal into the closer, smaller terminal pin.BROMIC-TUNGSTEN-300-Smart-Heat-Gas-Heater-figure-7
    • Insert Plug the green earth terminal into one of the available spade terminals attached to the top of the wall bracket.

    BROMIC-TUNGSTEN-300-Smart-Heat-Gas-Heater-figure-8

    For Fenwal ControlFeed, the
    • e wiring harness (3 wires) through the opening under the Fenwal controller so that the wires are positioned to the left of the controller.BROMIC-TUNGSTEN-300-Smart-Heat-Gas-Heater-figure-9
    •  Connect the black ignition cable directly to the control box at the terminal marked:BROMIC-TUNGSTEN-300-Smart-Heat-Gas-Heater-figure-10
    • Connect the white ionisation cable directly to the control box at the terminal marked: S1BROMIC-TUNGSTEN-300-Smart-Heat-Gas-Heater-figure-11
    • Connect the ground terminal over the ground tab, attached to the body of the control housing, and marked with the symbol:BROMIC-TUNGSTEN-300-Smart-Heat-Gas-Heater-figure-12
    • Connect the as inlet fitting to the mains gas supply in accordance with the local gas installation code and the gas supply installation section of the manual. Leak test with soapy water.BROMIC-TUNGSTEN-300-Smart-Heat-Gas-Heater-figure-13
    • Fix the Front cover to the control housing using the 4xM4 screws provided.BROMIC-TUNGSTEN-300-Smart-Heat-Gas-Heater-figure-14
    • Main Power supply connection is to be completed in line with the instructions in the “Power supply installation” section of this manual.
    • The Control box has been fitted at the factory with an approved manual isolating valve in accordance with the local Gas Installation Code.s

    BROMIC-TUNGSTEN-300-Smart-Heat-Gas-Heater-figure-15

    • Tighten all the connections and then turn on the gas supply.
    • Check for gas leakage with a soapy water solution.
    • Do not use an open flame to check for leaks.
    • When the heater is operating, check the gas pressure at the test point and ensure the manifold pressure to the heater is:
    • NG: 5” W.C.
    • PROPANE: 10” W.C

    Power Supply

    Do not cut or remove the grounding prong from this plug. The Tungsten Smart-Heat Heater comes standard with 36” of power cord in addition to the approved 3-pin power plug. Keep the electrical supply cord away from any heated surface and flue gases.

    Leakage Test

    Gas connections on the heater are leak tested at the factory before shipment. A complete gas-tightness check must be performed at the installation site due to possible mishandling in shipment or excessive pressure being applied to the heater. Check ALL connections.

    • The heater must be checked with the gas supply turned on.
    • Make sure the safety control valve is in the OFF position.
    • Make a soap solution of one part liquid detergent and one part water. The soap solution can be applied with a spray bottle, brush, or rag. Soap bubbles will appear in case of a leak.
    • Turn the gas supply ON.
    • In case of a leak, turn off the gas supply. Tighten any leaking fittings, then turn the gas supply on and recheck.
    • Never leak test while smoking.
    • The following points MUST be leak checked before operation.

    BROMIC-TUNGSTEN-300-Smart-Heat-Gas-Heater-figure-16BROMIC-TUNGSTEN-300-Smart-Heat-Gas-Heater-figure-17

    Heat Deflector

    1. Assemble the Heat Deflector following the instructions supplied in the Heat Deflector carton.
    2. Mount the Heat Deflector to the back of the heater by loosening the two screws and securing the brackets underneath the washers. Re-tighten screws to the original position using screw screwdriver.

    BROMIC-TUNGSTEN-300-Smart-Heat-Gas-Heater-figure-18

    Ceiling Pole
    1. Mount the Top Bracket to the ceiling or support beam using suitable fixings, no less than 60mmin  length.
    2. Assemble the pole to the mounting bracket using the M8x100mm and M19x100mm bolts, and fix using nuts and washers (as supplied).
    3. Assemble both lower paddles to the pole (back to back) and insert 3 M10x100mm bolts and fix using nuts and washers (as supplied).
    4. Fix the Heater to the Lower paddles using suitable fixtures.

    BROMIC-TUNGSTEN-300-Smart-Heat-Gas-Heater-figure-19

    Operation

    1. Ensure that gas installation and power installation have been carried out in accordance with the manufacturer’s instructions outlined in this document.
    2. Turn off the gas supply.
    3. Ensure correct gas supply pressures are set.
    4. Switch on the power to the heater.
    5. If the Gas heater does not light, turn the power off.
    6. Wait 5 seconds before turning the power back on. If the heater does not ignite after 5 attempts, consult the troubleshooting section of this manual, or contact Bromic Heating Pty. Ltd for service information.

    TURNING THE APPLIANCE OFF

    1. For a temporary shutdown, turn off the power.
    2. For a permanent shutdown, turn off the power and shut off the gas supply.

    Maintainance

    It is important that regular maintenance is carried out on the heater to maintain efficient operation. All maintenance should be carried out ONLY by authorized service personnel.

    1. To check the Gas Hose, remove the control housing cover by removing 8 screws and slide the cover outwards. Alternatively, disassemble the heater by reversing the installation instructions as outlined in the Installation section of this handbook.
    2. VISUALLY CHECK BURNER FLAMES. During the ignition heating function, visually check that all burners are alight and glowing hot.BROMIC-TUNGSTEN-300-Smart-Heat-Gas-Heater-figure-20
    3. Clean dust and foreign matter from inside of heater housing: Open up the rear housing and clear dust using compressed air (max 20PSI and a damp cloth.
    4. Remove debris, spider, and insect nests from compartments, buburnerscicirculationr passageways of the heater with heavy-duty pipe cleaner or compressed air to keep the appliance clean and safe for use. Never clear ports or other openings with toothpicks or other articles that will break and block the ports.
    5. In a salt-air environment, such as near an ocean, corrosion occurs more quickly than normal. Check frequently for corroded areas and repair them promptly.
    Exterior Servicing

    This is not a coating and, under prolonged use, may slightly discolour from high temperatures emitted by the heater. This is a normal occurrence and does not affect BROMIC TUNGSTEN 300 Smart Heat Gas Heater the operation of the appliance.

    Optimum Distance

    BROMIC-TUNGSTEN-300-Smart-Heat-Gas-Heater-figure-21

    HONEYWELL Control Box

    Please do not modify the wiring configuration, gas train, or any other part of the heater assembly.

    Application

    • Compliance with CSA standard for automatic gas burner flame monitoring and control systems
    • Compliance with EN 298 (European standard for automatic gas burner flame monitoring and control systems)
    • Compliance with AGA (Australian standard for automatic gas burner flame monitoring and control systems)
    • Flame monitoring based on the rectification property of the flame (ionisation)

    Directions for use
    • A regulation shutdown must occur every 24hours to BROMIC TUNGSTEN 300 Smart Heat Gas Heater enable the unit to check its efficiency (systems for non-permanent operation)
    • Connect and disconnect the unit only after switching off the power supply
    • Avoid exposing the unit to dripping water
    • Ventilation and the lowest temperature ensure the longest life of the control Electrical Installation..
    • Before starting the system check cables carefully BROMIC TUNGSTEN 300 Smart Heat Gas Heater for incorrect installation..
    Operation

    At every start, the control unit proceeds to a self-check of its components. During the pre-purge or waiting time (TW, the internal circuit makes a test of the flame signal amplifier. Extraneous light or a fault in the amplifier will result in the simulation of a flame, which will prevent the control from starting. In this way, the safety time (TS) begins.

    HONEYWELL Valve

    The Honeywell Gas Valve is a multi-functional control which incorporates an adjustable direct-acting pressure regulator designed for operation on 220/240V.

    Specifications

    • 1/2” G Female Pipe Thread connection
    • Ambient Temperature Range of 0°C to 60°C
    • Compact Size: 86.5mm x 63.5mm x 65.9mm
    • 50mb Pressure Rating
    • 1/2” x 1/2” (BSP- G) Inlet and Outlet
    • Earthing terminal – 0.24” spade tab
    • Tamper-resistant screws

    Adjust Regulator Pressure

    • Unscrew the regulator cover.
    • Unscrew the outlet plug to measure the outlet regulator pressure by using a manometer.
    • Adjust the pressure by turning the BROMIC TUNGSTEN 300 Smart Heat Gas Heater regulator screw clockwise or counterclockwise.
    • Adjust the pressure according to the appliance specification.

    Features

    • 24 VAC microprocessor-based DSI control
    • Pressure switch monitoring
    • System diagnostic LED
    • Alarm output (normally closed contact)
    • Automatic reset 1 hour after lockout*
    • Custom prepurge and interpurge timings**
    • Multiple tries for ignition
    • Remote or local flame sensing
    • Flame sense test pins

    Wiring Diagrams

    TROUBLESHOOTING

    APPENDIX A

     

    Customer Service

    • Head Office: 10 Phiney Place, Ingleburn, Sydney, NSW 2565 Australia
    • Telephone: 1300 276 642
    • AUS: +61 2 9748 3900
      Fax: +61 2 9748 4289
    • Email: info@bromicheating.com
    • Web: www.bromicheating.com

    FAQs

    Q: What areas is the Bromic Tungsten 300 Smart Heat Gas Heater suitable for?
    Ans: When effective, radiant heat is required in outdoor or semi-enclosed areas like patios, decks, dining establishments, and commercial spaces, the Tungsten 300 is the ideal choice.

    Q: How does the “Smart Heat” technology work?
    Ans: Instead of heating the air, Smart Heat technology enables the heater to efficiently focus infrared heat to people and objects, giving quick, efficient warmth with no heat loss.

    Q: What fuel type does the Tungsten 300 use?
    Ans: Depending on the type and installation needs, this heater can run on propane or natural gas.

    Q: Is the Bromic Tungsten 300 safe for use in windy conditions?
    Ans: Indeed, the heater is dependable in outdoor settings thanks to its wind-resistant characteristics, which include a long-lasting flame and protected shell.

    Q: How is the heater controlled?
    Ans: For easy temperature management, the Tungsten 300 has remote control and manual control choices in addition to smart home system compatibility.

    BROMIC Heater Instructions OnyxGuides Manual Smart Heat Gas Heater Guide TUNGSTEN 300 Gas Heater TUNGSTEN 300 Setup Manual User Manual
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    Gabriel Smith

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