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    Home » KLARSTEIN 10038687 GALERAS Fireplace Heater User Manual
    KLARSTEIN

    KLARSTEIN 10038687 GALERAS Fireplace Heater User Manual

    By Gabriel SmithOctober 3, 2025Updated:October 3, 2025No Comments13 Mins Read
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    KLARSTEIN 10038687 GALERAS Fireplace Heater

    KLARSTEIN-10038687-GALERAS-Fireplace-Heater-Product

    Safety Instructions

    1. Check that the voltage indicated on the data plate corresponds with that of the local network before connecting the appliance to the mains power supply.
    2. If the supply cord is damaged, it must be replaced by a qualified engineer in order to avoid a hazard.
    3. The fireplace heater must not be positioned directly under the power socket.
    4. Keep furniture, curtains, and other flammable material at least 1 meter away from the appliance.
    5. Keep out of reach of children and do not allow them to operate this appliance.
    6. This appliance is intended for household use only and should not be used for industrial purposes.
    7. Do not operate this appliance after a malfunction or after being damaged in any way.
    8. Repairs to electrical appliances should only be performed by a qualified electrician.
    9. Improper repairs may place the user at serious risk.
    10. Do not run the mains cable under carpets, rugs, etc.
    11. Do not allow the mains cable to hang over sharp edges or come in contact with hot surfaces.
    12. In order to avoid overheating, do not cover the heater.
    13. Never immerse the product in water or any other liquid for any reason.
    14. Do not use this heater in the immediate surroundings of a bath, a shower, or a swimming pool.
    15. Do not use the appliance outdoors.

    Package Content

    KLARSTEIN-10038687-GALERAS-Fireplace-Heater-Fig-1

    • 1x Electric fireplace
    • 1x Wall bracket with screws
    • 1x Remote control
    • 1x Upper bracket
    • 1x Lower bracket
    • 8x Screws (4 x 30 mm) for fixing the upper bracket – for models 10038687, 10038688, 10038689, 10038690, 10045616
    • 13x Screws (4 x 30 mm) for fixing the upper bracket – for model 10045617
    • 2x Screws (4 x 8 mm) for fixing the safety glass
    • 2x Screws (4 x 8 mm) for fixing the lower bracket
    • 1x Screws (4 x 30 mm) for fixing the lower bracket
    • 1x Operating instructions
    • 1x Bag with glass
    • 1x Bag of white pebbles

    Installation

    • Remove the unit from the packaging.
    • Remove all packaging materials from the unit.
    • Place the packing materials in the packaging and either store them safely or dispose of them properly.
    • Keep all packaging materials until you have checked that the scope of delivery is complete.
    • The scope of delivery includes small parts that must be kept out of the reach of children.
    • It is recommended that you collect all small parts included in the delivery in a box after opening the packaging so that you do not lose any parts.

    Wall Installation

    • The appliance must be installed at a minimum height of 30 cm. The minimum distance between the appliance and the ceiling should be 100 cm. Mount the wall bracket horizontally on the wall and lay the mains cable on the lower right side of the fireplace.
    • A minimum distance of 60 cm from the bottom of the fireplace to the floor is recommended for optimal visibility of the fuel decoration (for recommended minimum distances, see figure 1). KLARSTEIN-10038687-GALERAS-Fireplace-Heater-Fig-2
    • Mark the position of the four upper screws for optimal visibility. The mounting position on the wall must correspond to the specified mounting dimensions (see figure 2).KLARSTEIN-10038687-GALERAS-Fireplace-Heater-Fig-3

    Preparation

    • Remove the four silver screws from the sides of the fireplace, 2 screws on each side. Remove the two screws at the front of the fireplace. Remove safety glass by lifting it out of the brackets on the side (see figure 2), and remove the foam from inside the fireplace.
    • Remove the screws from the wall bracket at the back of the fireplace and remove the wall bracket (see figure 3).KLARSTEIN-10038687-GALERAS-Fireplace-Heater-Fig-4
    • Hold the wall bracket against the wall and mark the positions where the 8 screw holes should be. Make sure that the bracket is level.
    • Use an electric drill and drill 8 size 6 holes in the marked places.KLARSTEIN-10038687-GALERAS-Fireplace-Heater-Fig-5
    • Insert eight dowels (4 x 30 mm) into the holes and fix the wall bracket to the wall with 8 screws (4 x 30 mm) (see figure 5).KLARSTEIN-10038687-GALERAS-Fireplace-Heater-Fig-6
    • Lift the fireplace and place it carefully on the wall bracket. Make sure that the fireplace is securely latched to the wall bracket (see figure 6).KLARSTEIN-10038687-GALERAS-Fireplace-Heater-Fig-7
    • Insert a dowel into the drilled hole and fix the lower bracket with a screw (4 x
      30 mm) (see figure 7). KLARSTEIN-10038687-GALERAS-Fireplace-Heater-Fig-8
    • Secure the lower bracket to the chimney with two screws (4 x 30 mm) (see figure 8).KLARSTEIN-10038687-GALERAS-Fireplace-Heater-Fig-9
    • Place the glass or pebbles in the fuel bed. First, remove the glass from the appliance. Now place the stones in the fuel bed. Figure 9KLARSTEIN-10038687-GALERAS-Fireplace-Heater-Fig-10
    • Place the safety glass at the front of the fireplace, aligning the slots in the bracket on each side of the glass with the lugs on the sides of the fireplace (see figure 10).KLARSTEIN-10038687-GALERAS-Fireplace-Heater-Fig-11
    • Fix the safety glass with four white screws (4 x 8 mm on both sides).

    Manual operation

    • First, remove the safety glass from the appliance. With the help of another person, carefully place the fireplace in the wall cut-out (see figure 11). KLARSTEIN-10038687-GALERAS-Fireplace-Heater-Fig-12
    • For optimal visibility, mark the positions of the left and right screws on the wall by the screw holes on the fireplace (see figure 12).KLARSTEIN-10038687-GALERAS-Fireplace-Heater-Fig-13
    • Place the glass or white pebbles in the fuel bed.
    • Place the safety glass at the front of the fireplace, aligning the slots in the bracket on each side of the glass with the lugs on the sides of the fireplace (see figure 13).KLARSTEIN-10038687-GALERAS-Fireplace-Heater-Fig-14
    • Fix the safety glass with 2 screws (4 x 8 mm) included in the delivery.KLARSTEIN-10038687-GALERAS-Fireplace-Heater-Fig-15

    Accessories

    1. The safety glass must be removed from the appliance and the appliance fixed in its final position before the logs or stones can be installed.
    2. If the fireplace is delivered with logs, take them out of the packaging and place them in the designated place in the fireplace (see figure 16). Figure 16KLARSTEIN-10038687-GALERAS-Fireplace-Heater-Fig-16
    3. If the appliance is supplied with glass blocks, note that the glass blocks may have fine oil residues, which must be removed by thorough cleaning before installation. Remove the residues with a mild detergent and then rinse the glass blocks with clear water. Dry the glass blocks before placing them in their designated place in the fireplace.
    4. Carefully place the glass or pebbles in the bottom compartment at the front of the appliance. Make sure that the decorative stones are evenly distributed (see figure 18).

    Control Panel & Remote Control

    Control panel

    Remote control

    Remote control buttons

    Replacing the batteries of the remote control

    If the remote control no longer works or its range is limited, you should replace the battery.

    1. The battery compartment is located on the back of the remote control.
    2. Press and slide the battery compartment cover down. Insert a type AAA battery into the battery compartment. Make sure that the “+” and “-” markings on the battery and in the battery compartment match.
    3. Put the battery cover back on.

    Operation

    • The standby switch located on the centre right side of the unit must be switched on first.
    • It takes some time for the receiver to answer the transmitter. Do not press the buttons more than once within 2 seconds to ensure correct operation.
    • Press the ON/OFF button on the remote control once to switch on the appliance and the flame effect.
    • Press the FLAME button to adjust the flame brightness. The appliance has 5 brightness levels that are cycled through in sequence, and the off setting. Each time you press the FLAME button, the flame intensity decreases.
    • Press the HEAT button once to set the low heat level (900 W). Press the HEAT button twice to set the high heat level (1800 W). If you press the button again, the heating function is switched off.
    • The appliance has 12 different temperature settings from 18-30 °C, which you can set in the order 30 °C > … > 18 °C. Press and hold the TEMPERATURE button for 3 seconds to change from Celsius (°C) to Fahrenheit (°F) (setting range: 64-88 °F).
    • Timer setting: Press the TIMER key several times to cycle through the different timer settings in succession: 1 h > … > 8 h > Off.

    Remote Control

    • Press the ON/OFF button on the remote control once to switch on the appliance and the flame effect.
    • After you have inserted the AAA battery into the remote control, “10:00” and “MON” are displayed on the LED screen at the first start.
    • Press the ON/OFF button to switch on the appliance .“H0″ is displayed on the LED screen.
    • Press the HEAT button to switch on the heating function. Pressing the button once activates the low heating level (900 W). “H1″ is displayed on the LED screen.
    • Press the COLOUR button on the remote control to change the flame colour. If you press the button once, the colour changes from red to blue.
    • Press the FLAME button for dimmer mode. Each time the button is pressed, the flame intensity decreases.
    • Press the Timer button. When you press the TIMER button for the first time, “MON” flashes on the digital screen. Use the UP (+) and DOWN (-) buttons to set the timer for the weekdays, Monday to Sunday.
    • When you press the SETTINGS button, “HOUR” flashes on the digital screen. Use the UP (+) or DOWN (-) buttons to set the hours between 00:00 and 24:00.
    • Press the SET button a second time to set the minutes. The minute display flashes on the digital screen. Use the UP (+) or DOWN (-) buttons to set 00:00 – 12:00 AM to 13:00 – 24:00 PM.

    Prtective Controls

    • If the appliance is in operation and the indoor temperature drops by more than 5 °C within 10 minutes, the appliance beeps three times to warn you. The heating function is then deactivated. You should check whether the windows are open.
    • This appliance is equipped with a safety cut-out that is activated if the appliance overheats (for example, due to blocked air vents). For safety KLARSTEIN 10038687 GALERAS Fireplace Heater reasons, if the safety shutdown has been triggered, the appliance is not automatically reset.
    • To reset the appliance, disconnect it from KLARSTEIN 10038687 GALERAS Fireplace Heater the power supply for at least 15 minutes. Afterwards, plug the power cord back into the wall socket and switch on the appliance.

    Cleaning & Maintainance

    • Switch off the appliance and disconnect the power cord from the wall socket before carrying out any cleaning or maintenance work. Wait at least 10 minutes until all appliance components have cooled down.
    • Use a Hoover or a feather duster to remove dust and dirt from the chimney and vents.
    • Clean the surfaces of the fireplace with a damp cloth or feather duster. Do not use aggressive cleaning agents or sprays.

    Technical Data

    • Item number: 10038687, 10038688, 10038689, 10038690, 10045616, 10045617
    • Power supply: 220-240 V ~ 50 Hz
    • Power: 900 W / 1800 W

    Troubleshooting

    • The appliance does not work.k
      • Check the fuse.
      • Check whether the safety shutdown has been activated.
    • No flame effect
      • Have the LED light bulbs checked by a qualified electrician.
    Data Sheet
    Model identifier(s) 10038687, 10038688, 10038689, 10038690, 10045616, 10045617
    Item Symbol Value Unit Item Unit
    Heat output Type of heat input, for electric storage local space heaters only
    Nominal heat output Pnom 1.8 kW manual heat charge control, with integrated thermostat no
    Minimum heat output

    (indicative)

    Pmin 0.9 kW manual heat charge control with room and/or outdoor temperature feedback no
    Maximum continuous heat output Pmax,c 1.8 kW electronic heat charge control with room and/ or outdoor temperature feedback no
    Auxiliary electricity consumption fan-assisted heat output no
    At nominal heat output elmax N/A kW Type of heat output/room temperature control
    At a minimum heat output elmin N/A kW single-stage heat output and no room temperature control no
    In standby mode elSB 0.00033 W Two or more manual stages, no room temperature control no
    With a mechanical thermostat, room temperature control no
    with electronic room temperature control no
    electronic room temperature control plus day timer no
    electronic room temperature control plus week timer yes
    Other control options
    room temperature control, with presence detection no
    room temperature control, with open window detection yes
    with a distance control option no
    with adaptive start control no
    with working time limitation yes
    with black bulb sensor no
    Contact details Chal-Tec GmbH, Wallstraße 16, 10179, Berlin, Germany

    Disposal

    By disposing of it according to the rules, you KLARSTEIN 10038687 GALERAS Fireplace Heater are protecting the environment and the health of your fellow KLARSTEIN 10038687 GALERAS Fireplace Heater human beings from negative consequences. For information about the recycling and disposal of this product, please contact your local authority or your household waste disposal service.

    Environmental Safety

    • During cooking, make sure that there is sufficient air KLARSTEIN 10035380 ELEONORA Range Hood supply so that the cooker hood can operate KLARSTEIN 10038687 GALERAS Fireplace Heater efficiently and with low operating noise.
    • Adjust the fan speed to the amount of steam produced during cooking. Use the intensive mode only when necessary.
    • Switch off the cooker hood when you no longer need it.
    • Switch off the lighting when you no longer need it.
    • Clean the filter at regular intervals and replace it if necessary to increase the effectiveness of the ventilation system and prevent fire hazards.
    • Always put the lid on when cooking to reduce cooking steam and condensation.
    Customer Service

    Manufacturer & Importer (UK)

    • Manufacturer: Chal-Tec GmbH, Wallstrasse 16, 10179 Berlin, Germany.
    • Importer for Great Britain: Berlin Brands Group UK Ltd PO Box 42 272 Kensington High Street, London, W8 6N, D United Kingdom
    • Website:  http://www.klarstein.com
    • Scan the QR code to get access to the latest user manual  KLARSTEIN 10035380 ELEONORA Range Hood and more product information.

    Dear Customer

    Congratulations on purchasing this device. Please read the following KLARSTEIN 10038383 FIRE SMART Fireplace Heater instructions carefully and follow them to prevent possible damage. We assume no liability for damage caused by disregard of the instructions and improper use. Scan the QR code to get access to the latest user manual and more product information.

    FAQs

    Q: What type of heater is the Klarstein GALERAS?

    Ans: The GALERAS is a freestanding electric fireplace heater that blends a realistic LED flame effect with infrared quartz heating. It offers both atmospheric ambience and efficient heating.

    Q: Can the flame effect be used without the heat?

    Ans: Indeed! The heater has no bearing on the flame effect. This implies that even in hot weather, you can take in the visual atmosphere throughout the year.

    Q: What type of plug does it use, and does it require hardwiring?

    Ans: The GALERAS does not require hardwiring and comes with a standard EU plug (check your region).

    Q: Can I mount this fireplace on the wall?

    Ans: No, this model is intended to be used independently. Wall installation is not supported, which could lead to safety risks or operational problems.

    Q: Does the fireplace come with a remote control?

    Ans: Indeed, the GALERAS comes with a remote control that lets you change the temperature, heat levels, flame brightness, and timer feature remotely.

    Q:  Is it energy-efficient?

    Ans: Indeed, infrared heating, which is more effective at directly warming items and people than heating the air, is what the Klarstein GALERAS employs.

    Q:  How realistic is the flame effect?

    Ans: High-quality LED lighting with flame brightness adjustment is a feature of the GALERAS. Despite not using actual flames, the visual effect effectively simulates a glowing log fire.

    10038687 KLARSTEIN Fireplace Heater Electric Fireplace Heater KLARSTEIN KLARSTEIN GALERAS 10038687 KLARSTEIN GALERAS Fireplace Heater Modern Fireplace Heater KLARSTEIN
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    Gabriel Smith

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