Paradox IPC10 IP to CMS Converter
Introduction
The IPC10 receives signals from Paradox systems/accounts encoded with Paradox IP protocol, records, converts them to known formats, and sends them to the central monitoring station (CMS) software. If CMS is down, a built-in 10,000-event buffer is available for temporary use until CMS is back online.
Features
- Up to 5,000 supervised accounts (20,10-or5-minutes supervision), 3,500 accounts at 90 seconds.
- 100ms reporting cycle from the Head unit to CMS or from M wireless devices to CMS.
- Fully encrypted communications with AES 128-bit certificates.
- Fully supervised Connection to accounts.
- One single-wire Ethernet connection to IPC10, for data and POE; no other connections available or needed.
- Support all legacy Paradox systems with IP180 or upgraded IP150+MQ (version 6.0 and higher) or PCS265V8 (version 8.0 and higher).
- 5 minutes up and full monitoring running replacement.
- Supports many customizable report codes.
- 10,000 event internal buffer.
- Simple and minimal UI for programming or use when the CMS is down.
- Low footprint (rack mount 1U) and low power consumption
- CMS receives offline and online status regardless of events.
- Fully remotely upgradable via local Ethernet.
NEW in version 1.01.000
- Internal clock battery.
- UI improvements and additional custom codes.
- Hardware ECO Z030 (first released hardware) will run V1.01.000, except for keeping time in closed networks after complete power down, and no backup batteries.
Connection to the Internet
Connection in Closed Network
Overview
LED Indicators
| Button/LED | Description |
| Battery Switch | The battery switch must always be pressed (On) when IPC10 operates. To power down, depress the switch and remove the RJ45(POE). |
| Power | Green – Power ON (POE or Battery) |
| Events | Green, blinking when events are received from reporting devices |
| MQTT | Green – MQTT broker running |
| Gateway | Green – Valid gateway |
| CMS | Green – Connected to the CMS Amber blinking – Transmitting data to the CMS |
| User | Green – User connected to the IPC10 UI |
| DHCP/Factory default Reset | Used Paradox IPC10 IP to CMS Converter to restore the DHCP connection or reset to the factory default. Use a pin to gently press the reset button. Reset to Factory default – Press for at least 10 seconds until all LEDs start flashing and depress. |
Location and Mounting
Use appropriate mounting hardware to secure the unit to the rack.
Hardware Installation
Connect the Ethernet cable from the router with POE (max 8W consumption) to the Ethernet port located in the front of the IPC10, refer to Figure 3.
Configuration
Damaged protection stickers will void service and warranty. Please set up the IPC10 time zone in Configuration> Other> Date Time> Time zone. Locate the IPC10 on the network using an IP scanner or using the CMD command.
How to Locate the Receiver’s IP address using an IP scanner
Search for the IP address of the IPC10 using a standard IP scanner. It will appear as IPC10-SERIALNUMBER.
How to Locate the Receiver’s IP address using the command prompt
Open Command Prompt (CMD) on a Windows PC in the same network as the IPC10. Enter the following command: arp -a | findstr receiver’s mac Paradox IPC10 IP to CMS Converter address (printed on the label located on the back of the IPC10 unit). Example: arp -a | findstr e4-5f-01-33-4f-66.
- Enter the IPC10 IP address you found in Paradox IPC10 IP to CMS Converter a web browser, followed by port 8080 to access the web user interface (e.g., http://192.168.1.110:8080). The UI page will appear in your browser. The USER LED on the receiver will light up.
- The IPC default name is IPC10-Serial number. We suggest printing the name and sticking it on the front of the receiver.
- Enter a password of a minimum of six alphanumeric (case-sensitive) characters. Confirm password. Keep the password in a safe place. If you lose the password, you must reset the receiver and reprogram it. Use a pin to press the reset button in the front of the IPC10, as shown in Fig. 2. Press for more than 10 seconds to reset the IPC10.
Main Menu Options
| Events | Reported to CMS events time received is GREEN, and non-reported yet are Black. |
| Accounts | View or suspend from CMS reporting accounts. |
| Configuration | Configuring network and necessary fields (IP, port, time, etc.) |
| About | Provides IPC10 information and security profiles. |
Search: Enter the panel or device serial number in the search field.
The configuration tab is used to program the IPC10; refer to the table below.
| DHCP | DHCP is selected by default. |
| UI Web Port | The default port is set to 8080 and can be changed if needed. Defines the port number assigned for Web User Interface access. Port numbers can be between 1 to 65535. |
| Reporting Devices Port | Default MQTT access is 8883 – MUST be open. |
| IP Address | Defines the local converter network address set up by the CMS IT manager. |
| Netmask | To be assigned by the CMS IT manager or by the DHCP service. |
| Gateway | To be assigned by the CMS IT manager or by the DHCP service. |
| DNS Primary | To be assigned by the CMS IT manager or by the DHCP service. |
| DNS Secondary | To be assigned by the CMS IT manager or by the DHCP service. |
CMS Output Configuration
| CMS Output Protocol | Configure the output protocol used by the IPC10 Converter to the CMS software. Supported protocols are Sur-Gard MLR2-DG (default), Ademco CID-TCP, and Ademco 685. |
| IP | Defines the IP address assigned to the CMS Software. |
| Port | Defines the port number assigned to CMS Software. Port numbers can be between 1 to 65535. |
| Receiver ID | Defines the unique ID assigned to the IPC10. The Receiver ID can be between 0 and FF for Sur-Gard MLR2 and 0 to F for Ademco 685 and Ademco CID-TCP. |
| Group ID | Allows to assignment of the converter to a group ID in the central station setup. Can be between 0 to FFF Sur-Gard MLR2 and 0 to F for Ademco 685 and Ademco CID-TCP. |
| Wait ACK/NACK | Defines the interval in seconds (1 to 15 seconds, default 3 seconds) that the IPC10 will wait for an acknowledgment from the CMS software before sending the next event. |
| Link Test | Defines the interval in seconds (15 to 240 seconds, default is 30 seconds) at which the link test is sent to the CMS software (0= disable). |
| Test Network | Allows you to test the communication between the IPC10 receiver and the CMS software. |
| CMS Tag | The default is set to 0. Add custom CMS tag if needed (1 or 2 Hex characters). |
| Additional Field | Additional information can be added to the event transmitted to the CMS, like panel SN, device SN, or MAC address (default is set to none). |
Other Configuration
| Primary NTP | Main NTP server to use for the IPC10 database and time (functions only with the internet). |
| Alternate NTP | Alternative NTP as a backup of the primary NTP server (functions only with the internet). |
| Time Zone | Select the time zone to match the IPC10 location. |
| Set Clock | In closed networks, in rare cases, the clock might need adjustments with the set time button. |
- The Generate Logs button will generate and save a file IPC10mainlogs (ser#)(Date).zip on the PC in the
- downloads folder. Please email the file to support@paradox.com upon request.
Accounts
The Accounts tab allows you to view the status of the system’s accounts and also provides the possibility to suspend accounts from reporting to CMS (if unpaid, for example). They will register if they become online. The IPC10 supports up to 10-digit accounts with future products.
To suspend Account: Click on the 3-dot menu option (left of account) and select suspend account if desired. Suspended accounts will no longer send events to CMS, so to unsuspend them. Click again on the 3 dots and select unsuspend.
| Online | Number of accounts or devices online. |
| Offline | Number of accounts or devices offline. |
| Suspend | Number of accounts or devices suspended. Press on the 3 dots on the left of the account to suspend, repeat to restore. |
| Waiting | This status will be displayed within five minutes after a reboot of the receiver, displaying the accounts/devices waiting for a restore connection. |
Events
The Events tab displays the information related to events received from the accounts, such as date and time, account number, event CID number, description, panel serial numbers, reporting device, device type/connection, and zone/user. This page includes an option to export the event data to an Excel file.
About
The About tab allows you to view the IPC10 converter system information, including firmware versions, and upgrade the IPC10’s firmware. It also displays the Security Profiles that provide the supervised time of the monitored accounts. The IPC10 will report a supervision loss of the monitoring station’s automation software after this time. The IPC10 can handle up to 5,000 accounts using profile 01, and up to 3500 accounts using profile 04 or any combination.
Upgrade the IPC10
- Click on the Upgrade icon.
- Click Upgrade. The upgrade process will then begin.
Reset IPC10 to DHCP
- Insert a pin in the Reset switch.
- Press and release the reset button momentarily (less than 3 seconds). It will ignore the IP address and switch to DHCP and restore factory network settings, including port 8080.
Reset IPC10 to Factory Defaults
- Insert a pin in the Reset switch.
- Press and hold the reset switch for more than 10 seconds until the LEDs start flashing and depress. LEDs will shut down, and the IPC10 will restart.
- Connect the IPC10 web page and configure the converter (page 3).
Specifications
| Compatibility | M head units, legacy panels manufactured after 2012 using IP180, PCS265V8 (LTE), IP150+MQ FW 6.0 or higher. |
| Input Voltage | Power over Ethernet (POE): 44-57 VDC, 8W, max, Class 2 device |
| Account Capacity | 5,000 normal or long supervision, 3,000 for high supervision |
| Supervision | Long: 20 minutes, 10 minutes, Default: 5 minutes, Short: 90 seconds |
| Supervision Message | Account’s Offline status is reported to CMS. |
| Internal battery backup | Up to 20 hours of backup, Lithium-Ion |
| Operating Temperature | 0°C to +40°C (+32°F to +104°F) |
| Replacement Recovery time | Auto recovery IPC10 replacement within 5 minutes. |
| Encryption Type | AES 128-bit |
| Communication Protocol | CID via Sur-Gard MLR2-DG or Ademco |
| Certifications | CE |
| Warranty | 5 years from the production date |
| Dimensions | Fits 19” rack 1U, 48.26 x 20.3 x 4.2 cm (19 x 8 x 1.65 in) |
Customer Support
- Website: www.paradox.com
- Tel: (954) 933-2156
US, Canadian, and international patents may apply. Paradox IPC10 IP to CMS Converter is a trademark or registered trademark of Paradox Security Systems (Bahamas) Ltd. © 2024 Paradox Security Systems (Bahamas) Ltd. All rights reserved.
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