Ninja NC701 Series Ice Cream and Soft Serve Maker User Guide

Ninja NC701 Series Ice Cream and Soft Serve Maker

Safety Instructions

1. Read all instructions before using the appliance and its accessories.
2. Carefully observe and follow all warnings and instructions.
3. This unit contains electrical connections and moving parts that potentially present a risk to the user.
4. To unplug, grasp the plug by the body and pull from the outlet.
5. Follow the washing instructions covered in this instruction manual.
6. Before each use, inspect the Swirl Creamerizer™ Paddle for damage.
7. To reduce the risk of electric shock, this plug will fit in a polarized outlet only one way.
8. If the plug does not fit fully in the outlet, reverse the plug.
9. If it still does not fit, contact a qualified electrician. DO NOT modify the plug in any way.
10. This appliance has important markings on the plug.
11. The entire supply cord is not suitable for replacement.
12. If damaged, please contact SharkNinja for service.
13. DO NOT submerge the appliance or allow the power cord to contact any form of liquid.
14. DO NOT allow the cord to hang over the edges of tables or counters.
15. The cord may become snagged and pull the appliance off the work surface.
16. ALWAYS use the appliance on a dry and level surface
17. DO NOT allow children to operate this appliance or use it as a toy.
18. Keep hands, hair, and clothing out of the container when loading and operating.

Parts

• Motor Base (attached power cord not shown)
•  Outer Bowl Lid
• Swirl Creamerizer™ Paddle
• (2) CREAMi® Swirl Pint Storage Lids
• (2) 16 oz. CREAMi Swirl Pints with Nozzle
• Outer Bowl
• Dispense Lid
• Swirl Press

Before First Use

1. Remove all packaging materials from the unit.
2. Ash containers, lids, and paddle in warm, soapy water.
3. Use a dishwashing utensil with a handle to clean the paddle.
4. Thoroughly rinse and air-dry all parts.
5. Wipe the control panel with a soft cloth.

Features

• INSTALL LIGHT
  Light will illuminate when the unit is not fully assembled for use. If the light is blinking, ensure the outer bowl is properly installed. If light is solid, check that the paddle is installed.
• COUNTDOWN TIMER
  Counts down the remaining program time in minutes. READY LIGHT When all parts are correctly installed, the ready light will remain solid until processing or dispensing begins.
• PROCESSING MODE
  When selecting a processing mode, some programs may illuminate under both Soft Serve and Scoop. For programs that illuminate under Scoop, results will be harder and denser. For programs that illuminate under Soft Serve, results will be softer and lighter.
• ONE-TOUCH PROGRAMS
  Each one-touch program is intelligently designed to whip up delicious creations. Programs vary in length and speed, depending on optimal settings, to get perfectly creamy results for that type of recipe.

Specifications

• Voltage: 120V~, 60Hz
• Power: 800 Watts

Scoop Programs

• ICE CREAM
  Designed for traditionally indulgent recipes. Great for turning dairy and dairy-alternative recipes into thick, creamy, scoopable ice creams.
• LITE ICE CREAM
  Designed for the health-conscious to make keto, paleo, and dairy-free recipes that are low in sugar or use sugar substitutes.
• SORBET
  Transform fruit-based recipes with high water and sugar content into creamy delights.
• GELATO
  Transforms cooked bases into rich, dense, Italian-style ice cream.
• FROZEN YOGURT
  Easily transform your favorite store-bought yogurts into healthy, creamy frozen treats with the touch of a button.
• MILKSHAKE
  Designed to create quick and thick milkshakes by combining your favorite ice cream (store-bought or homemade), milk, and mix-ins.

Soft Serve Programs

• ICE CREAM
  Designed to bring the ice cream shop home. Expand upon classic soft-serve vanilla and chocolate for a whole new world of light, airy, fun flavors.
• LITE ICE CREAM
  Take classic soft-serve recipes to the next level with lower-sugar and/or sugar-substitute options.
• FRUIT WHIP
  Fruit Whip has the consistency of soft-serve but uses a dairy-free fruit base, resulting in a sweet, tangy fruit flavor for a light, refreshing treat.
• FROZEN CUSTARD
  Elevate custard-based recipes with richer, creamier, swirlable textures.
• FROZEN YOGURT
  Create yogurt-shop quality treats ready for dispensing. Pour your favorite store-bought yogurts directly into your pint, freeze, and spin into a light and airy froyo treat.
• SCOOP/SOFT SERVE PROGRAM CREAMIFIT
  A unique program for high-protein, lower-calorie, low-sugar bases. Offers a faster, longer program to whip air through ingredients at the touch of a button.
• MIX-IN
  Designed to fold in pieces of candies, cookies, nuts, cereal, or frozen fruit to customize a just-processed base or store-bought treat.
• RE-SPIN
  Designed to ensure a smooth texture after running one of the one-touch programs. Re-spin is often needed when the base is very cold (below -7°F), and the texture is crumbly rather than creamy.

Freezing

• For best results, set your freezer between 9°F and -7°F. The Ninja Swirl™ by CREAMi® is designed
  to process bases within this range. If your freezer is within this range, the pint should reach the appropriate temperature.
• DO NOT freeze the pint at an angle. Place the pint on a level surface in the freezer.
• Upright freezers work best. A chest freezer is not recommended, as they tend to reach extremely
  cold temperatures.
• Freeze the base for at least 24 hours. While it may be frozen, the base needs to reach an even
  colder temperature before it can be processed.
• Make the most of your time by prepping several CREAMi Swirl Pints at once. Keep these Swirl Pints in
  your freezer to Creamify™ on demand whenever a craving strikes

Using the Device

1. Add ingredients to the CREAMi Swirl Pint. DO NOT add ingredients past the MAX FILL line.
2. If the recipe requires the ingredients to be frozen, snap the lid on the Swirl Pint and freeze for at least 24 hours.
3. Plug in the unit and place it on a clean, dry, level surface such as a countertop or table.
4. When the base is prepped or frozen, remove the Swirl Pint lid and place the Swirl Pint in the outer bowl.
5. Rotate the lid clockwise to lock.
6. With the unit plugged in, place the outer bowl onto the motor base with the handle centered below the control panel.
7. Press the power button to turn on the unit.
8. When the program is complete, remove the outer bowl by holding the bowl release button on the left side of the motor base and twisting the handle back to the center.
9. To remove the ID, press the lid unlock button and twist the lid counterclockwise.
10. FOR SCOOP RECIPES ONLY.
11. Lift the Swirl Pint out of the outer bowl and enjoy, OR continue to prep for dispensing.
12. Locate the WHITE dispense lid. Place and twist the dispense lid onto the pint.
13. Install the pint by aligning the blue pint tab with the blue tab on the dispense area on the left of the unit.
14. Pull out the drip tray from the base of the unit.
15. Then, twist the WHITE pint base clockwise until it fully extends towards you to the OPEN position.
16. To dispense, pull the handle towards you. The farther you pull the handle, the faster the ice cream will dispense.
17. If there is still ice cream in the pint, press the RETRACT button to retract the Swirl Press.
18. To release the pint, press and hold the RELEASE button while twisting the pint counterclockwise.
19. Rinse the outer bowl lid to remove any sticky residue or pieces wedged in the Swirl Creamerizer™ Paddle.
20. Turn off the unit by pressing the power button. Unplug the unit when finished.
    

Care & maintainance

Before cleaning, remove the Swirl Creamerizer™ Paddle from the outer bowl lid by rinsing the lid and then pressing the paddle latch.

• Hand-Washing
  Wash containers, lids, Swirl Press, and paddle in warm, soapy water.
• Dishwasher
  Containers, lids, Swirl Press, and paddle are top-rack dishwasher safe. Ensure the paddle, Swirl Pint.
• Outer Bowl Lid
  Remove the paddle before cleaning the outer bowl lid, as ingredients may be stuck under the paddle.
• Dispense Lid
  Remove the Swirl Press before cleaning the dispense lid, as ingredients may be stuck under the Swirl Press.
• Swirl Press
  Remove the Swirl Press before cleaning the dispense lid, as ingredients may be stuck under the Swirl Press.
• Motor Base
  Unplug the motor base before cleaning. Wipe the motor base with a clean, damp cloth.
• Dispense Area
  Unplug the motor base before cleaning. Wipe the dispensing area with a clean, damp cloth. Do not use
  abrasive cloths, pads, or brushes to clean the base.
• STORING
  For cord storage, wrap the cord with the hook-and-loop fastener near the back of the motor base.
• RESETTING THE MOTOR
  This unit features a unique safety system that prevents damage to the motor and drive system should
  you inadvertently overload it. If the unit is overloaded, the motor will be temporarily disabled.

Troubleshooting

• Make sure the countertop and the feet of the unit are clean, Ninja NC701 Series Ice Cream and Soft Serve Maker, and dry
• If a base is soft after processing, put the CREAMi® Swirl Pint back in the freezer for several hours.
• If the processed base is still not firm, try setting your freezer to a colder temperature.
• The proportion of fat or sugar may be too high in your recipe.
• Consult the inspiration guide and use the included recipes as a guide for the best results.
• After running a One-Touch, use the RE-SPIN program to make your frozen treat smoother and creamier.
• The proportion of fat or sugar may be too low in your recipe.
• Consult the inspiration guide and use the included recipes as a guide for the best results.
• Then press the power button to select a program.
• The unit does not allow you to run programs back-to-back.

Installation

• For processing: The outer bowl is not installed or is not installed correctly.
• Re-install the paddle into the outer bowl lid and the lid onto the outer bowl, then re-install the outer bowl onto the motor base until it clicks into place.
• For dispensing: The nozzle is not open, or the nozzle tab is not fully in contact with the unit.
• Be sure to open the nozzle and that it is in contact with the unit. Once that occurs, the READY light will come on and remain solid.

Install light is steadily illuminated.

• The outer bowl is correctly installed, but the paddle is missing or has been incorrectly installed. Lower
  the platform by pressing and holding the bowl release button on the left of the motor base while
  twisting the outer bowl handle toward the center. Be sure the paddle is installed in the lid.

Display

• The motor has overloaded and needs to be reset. Unplug the unit, remove the bowl, and allow the
  Motor base to cool for approximately 15 minutes before running again.
• Remove the outer bowl lid and paddle. Ensure no ingredients are jamming the lid assembly.
• The ingredients you are trying to process might be too dense. Make sure you are using ingredients
  with sugar or fat. Follow the recipes in the inspiration guide for the best results.
• Your freezer might be very cold. The unit is designed to process bases between 9°F and -7°F. Change
  The setting of your freezer. Move the Swirl Pint to the front of your Ninja NC701 Series Ice Cream and Soft Serve Maker freezer, or leave the Swirl Pint out on the counter for a few minutes before processing.
• DO NOT process a solid block of ice, ice cubes, or hard, loose ingredients.

The display shows E3, and the program lights are flashing

• There was an error, and the program did not complete. First, unplug the unit.

Swirl Pint froze at an angle in the freezer.

• Always smooth out the surface of your ice cream before refreezing. Refreeze, making sure to place the Swirl Pint on a level surface in your freezer.

The outer bowl will not release from the motor base after processing

• Wait approximately 2 minutes, then try to remove the outer bowl again. Hold the release button on
  the left side of the motor base and twist the owl handle clockwise to remove. This may take some force.
• Also, when processing different bases consecutively, make sure to rinse and dry the paddle after processing each base. With some recipes, water may freeze between the paddle and motor base, causing them to stick together; drying the paddle between runs will prevent this.

Inside of CREAMi® Swirl Pint is scratched.

• Light scratching of the Swirl Pint is normal after regular use. To keep the Swirl Pint from scratching,
  prep ingredients in a separate bowl and avoid aggressive use of Ninja NC701 Series Ice Cream and Soft Serve Maker metal utensils in the Swirl Pint. Clean
  with soft, non-abrasive cloths.

The display shows a flashing “E,” and the Swirl Press has retracted

• Check that the pint base is open for ice cream to travel through. If the base is not open, you will have
  to unlock and reinstall the pint in the dispense area, then open the pint base to continue dispensing.
• If the pint base is open, remove it from the dispense area. To prevent damage to the machine, we recommend rinsing the nozzle area and scooping the ice cream from the pint to the desired container.
• Remove the dispense lid and nozzle and follow steps 6–11 until the ice cream no longer looks crumbly or powdery. Then you can repeat steps 12–17 for dispensing.

The display shows E8, and the Swirl Press has retracted

• Unplug the unit and plug it back in.
• Follow the above steps for the flashing “E” error. If you receive another E8 error, contact customer support.

One-Year Limited Warranty

The One (1) Year Limited Warranty applies to purchases made from authorised retailers of SharkNinja Operating LLC. Warranty coverage applies to the original owner and to the original product only and is not transferable.

What is not covered by this warranty?

1. Damage caused by misuse, abuse, negligent handling, failure to perform required maintenance (e.g., failure to keep the main unit, pressure lid, and crisping lid clear of food spills and other debris), or damage due to mishandling in transit.
2. Consequential and incidental damages.
3. Products purchased, used, or operated outside North America.

How to get service

If your appliance fails to operate properly while in use under normal household conditions within the warranty period, visit ninjakitchen.com/support for product care and maintenance self-help. Our Customer Service Specialists are also available at 1-877-646-5288 to assist with product support and warranty service options. So we may better assist you, please register your product online at registeryourninja.com and have the product on hand when you call. SharkNinja will cover the cost for the customer to send in the unit to us for repair or replacement.

How state law applies

This warranty gives you specific legal rights, and you also may have other rights that vary from state to state. Some states do not permit the exclusion or limitation of incidental or consequential damages, so the above may not apply to you.

Customer Service

• Ph: 1-877-646-5288.
• Website: ninjaaccessories.com.